Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #0134 in San Jose offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Corner Of Capitol Ave & Berryessa Rd In The Safeway Shopping Ctr.
Details
- DeliveryNot available
Location
Hours
Reviews
2.9
122 reviews
5 stars
48
4 stars
7
3 stars
5
2 stars
4
1 star
58
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of experiences with staff, ranging from helpful and friendly to rude and unprofessional.
Pricing Issues
Many customers expressed dissatisfaction with high fees for services, including printing and packaging, often feeling overcharged.
Service Reliability
While some customers reported reliable service for shipping and returns, others experienced issues with lost packages and poor handling.
Store Environment
The store's cleanliness and organization received mixed reviews, with some customers noting a cluttered environment.
Notary Services
Notary services were generally well-received, with some customers appreciating the efficiency, while others reported mistakes.
- GDGary DangAug 13, 20251.0THIS PLACE IS A SCAM! Every service they offer is marked up or charged in a way to take advantage of the customer. First experience I had shipping a package within CA, I was quoted $55 for packaging and Ground speed shipping. Fedex with the same packaging and shipping speed is $22! The next time I came was to return an item from Amazon. I did not print the label at home so when I arrived I asked the associate to print the label for me and I would pay the $1-2 it would be (which is already unreasonably priced for a piece of paper with ink on it) to print the label. Instead I was instructed to rent their computer for $5/min, log on to my Amazon account and print the label myself which would cost an additional $1-2 on top of the computer rental fee! This review is intended for this specific UPS location. I have had great experiences dealing with other UPS locations in the bay area, but will definitely be staying away from this one.
- JPJonathan PhanAug 9, 20254.0The UPS Store on Berryessa Rd is a reliable stop for shipping, printing, and document services. Staff are generally helpful and efficient, especially during weekday visits. The location is easy to find, tucked into the Safeway plaza with decent parking. Services like LiveScan, notary, and mailbox rentals are available, and the store is well-stocked with packing supplies. While it can get busy during lunch hours, the team does a good job keeping the line moving. We’ve used this location for both personal and business errands, and it’s consistently dependable. The environment is clean, and the staff are familiar with repeat customers. It’s a solid 4-star spot for everyday logistics.
- DHDominique HarmonJun 12, 20251.0Store will not take Amazon returns in manufacturer boxes, even when that is how Amazon chooses to ship them and says no where in the instructions you cannot do it this way. Tall large Asian man refusing, even though I have dropped boxes of exactly this way at this specific location with other workers. UPDATE: Drove down the road to UPS on 302 Toyon Ave, the workers took the box exactly as it was zero issues and extremely courteous. Save yourself the time and use the Toyon location.
- GNgrace nguyenMay 30, 20255.0Huyen helped me complete my live scan and offered great service! She was very friendly and sweet!!
- OSOliver SalehFeb 5, 20245.0Hadeel did a great job helping me send my package via UPS!
Frequently Asked Questions About The UPS Store
What services does The UPS Store in San Jose offer?
The UPS Store offers packing, shipping, printing, document finishing, mailbox rental, notary, shredding, faxing, and passport/photo ID services.
Where is The UPS Store located?
The UPS Store is located at 2530 Berryessa Rd, San Jose, CA 95132, in the Safeway Shopping Center at the corner of Capitol Ave and Berryessa Rd.
What are the operating hours of The UPS Store?
The store is open Monday to Friday from 9:00 AM to 7:00 PM, and Saturdays from 9:00 AM to 5:00 PM. It is closed on Sundays and major holidays such as Christmas and New Year's Day.
Does The UPS Store accept credit cards and mobile payment methods?
Yes, The UPS Store accepts American Express, Visa, MasterCard, Discover, cash, checks, and mobile payments like Apple Pay, Android Pay, and Samsung Pay.
Can I get notary and document shredding services at The UPS Store?
Yes, The UPS Store offers both notary and document shredding services.
What nearby dining options are available near The UPS Store?
Nearby dining options include RED CHILI THAI & VIETNAM, Jade China Restaurant, Poki Bowl, Valerio's City Bakery, and Round Table Pizza, ideal for grabbing a meal before or after your visit.
Are there any nearby beauty or spa services close to The UPS Store?
Yes, Deluxe Nails & Spa and Impression Hair & Nail Salon are nearby, offering convenient beauty and spa services.
Is The UPS Store located near any automotive services?
Yes, nearby automotive services include Music In Motion for repair and customization, Intoxalock Ignition Interlock, and JVS Auto Glass Services.
How can I contact The UPS Store in San Jose?
You can call them at +1 408-259-5800 or email store0134@theupsstore.com.
Does The UPS Store provide special offers or coupons?
Yes, The UPS Store offers special discounts and coupons which can be found online at their special offers page.