The UPS Store

4.9
983 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #0102 in San Jose offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Off Almaden Between Cherry & Branham, Across From McDonalds.

Details

  • DeliveryNot available
  • [Free/Paid] wi-fiNot available
  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible seatingAvailable

Location

The UPS Store
4750 Almaden Expy, San Jose, CA
95118, United States

Hours

Reviews

4.9
983 reviews
5 stars
936
4 stars
11
3 stars
2
2 stars
4
1 star
30

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff, particularly Miguel, for being friendly, helpful, and efficient in handling their needs.

Professionalism

Several reviews highlighted issues with unprofessional behavior from some staff members, leading to negative experiences for customers.

Efficiency

Customers frequently noted the quick service and minimal wait times, especially for returns and notarization services.

Mixed Experiences

While many had positive interactions, some customers reported unpleasant experiences with specific associates, indicating inconsistency in service quality.
  • CB
    Cindy Bitner
    Dec 11, 2025
    5.0
    Convenient, efficient and personnel were knowledgeable and friendly
  • KH
    Katherine Henderson
    Dec 7, 2025
    5.0
    Extremely fast, knowledgeable, cheerful, patient and professional
  • AJ
    alex john
    Oct 15, 2025
    1.0
    I recently visited the UPS Store on Almaden Expressway and had an unpleasant experience with an associate name Alexandra she’s telling me she’s the owner of the store she’s can do whatever she want . I found the customer service to be unhelpful and dismissive. My questions weren’t clearly answered, and I felt rushed throughout the interaction. I expected more professionalism and courtesy, especially from a business that handles important shipments. I hope management addresses this so future customers have a better experience.
  • RA
    Reshma Asha
    Oct 8, 2025
    5.0
    We went to get my agreement notarized. And the associate miguel was so helpful and quick in getting the things done and explaining us our rights . We were in and out of ups in 20 minutes . So fast service
  • CE
    Caitlin Edmunds
    Sep 25, 2025
    5.0
    I have been using print services at this specific UPS location for years. Kryslin is truly the best. She is so responsive and really great with communication. She always goes above and beyond to make sure my projects are perfect!!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 12:00 PM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What are the regular operating hours of The UPS Store in San Jose?

The UPS Store is open Monday through Friday from 9 AM to 7 PM, Saturdays from 9 AM to 5 PM, and Sundays from 12 PM to 4 PM.