Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #0240 in San Jose offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Next To Trader Joes.
Many customers praised the staff for being friendly, helpful, and efficient, particularly highlighting individuals like Lisa and Alonzo.
Customer Service Issues
Several reviews mentioned poor customer service experiences, including rude behavior from staff and issues with service during busy times.
Location Challenges
The new location has been noted for limited parking and confusion regarding its move, leading to some customer frustration.
Mixed Experiences
While many customers had positive experiences, others reported significant dissatisfaction, particularly regarding service quality and staff attitudes.
HY
Helat Yılmaz
3 days ago
5.0
The store was very clean and well organized. The team members were friendly and helpful, and they handled our transaction quickly and efficiently.
KF
Kevin F.
Jan 17, 2026
5.0
Friendly staff especially Lisa. The team works quickly. The parking lot is a mess though because of Trader Joe's next door. Try parking in the back.
RK
robot kaptan
Dec 15, 2025
1.0
If your time is valuable, this is not the place for you.
GS
Gina Stephens
Nov 7, 2025
5.0
I always have a great in-store experience at the Prospect UPS store! Lisa and the crew are amazing. On the ball, friendly, helpful and Lisa is top notch!
CS
crynow smilelater
Nov 2, 2025
5.0
Alonso is a hard worker and knows how to multi-task