The UPS Store

Reviews

• AD

  Alain Deveroux

  Feb 19, 2026
  1.0
  Horrible service. Shipping prices are outrageous. Do yourself a favor and stay away from this UPS store.
• A

  미숙오

  Jan 31, 2026
  1.0
  After moving near this location, I had two extremely unpleasant experiences. I will never return to this place and will use another UPS instead. The employees were very rude to me and other customers. Their facial expressions, tone, and reactions were all extremely arrogant and disrespectful. Moreover, they showed no willingness to help resolve customers’ problems, not even minimally, which made both visits very stressful. Even several days after my visits, I am still upset because of the extremely rude treatment I received. To see if my experience was only personal or if other customers had similar experiences, I read all the reviews on this website, going back as far as ten years. Shockingly, even in the reviews from ten years ago, the same problems I experienced were reported, and these issues have persisted without any improvement to this day. Many customers have rated this UPS as the worst store, saying they would never return, and some even expressed that they would give negative ratings if that were possible. In particular, two male employees — one older and one younger, with one reportedly the owner — treat customers in an extremely arrogant and rude manner. Their basic approach to customer service is unbelievably poor. Furthermore, the issues are not limited to customer service; many reviews mention being overcharged or subjected to unnecessary charges, even including deceptive or fraudulent practices. Based on my own experience and the consistent complaints of other customers, I believe it is necessary to inform the public of these problems to prevent further harm to consumers. Personally, I believe a store that operates at such a low standard of service and engages in unfair or dishonest practices should be closed.
• SP

  Sang P

  Jan 26, 2026
  1.0
  Person opening store is always late. There’s always customers outside waiting or is leaving because it’s never open on time. If I could rate this at zero star, I would!
• DL

  Daniel Lam

  Jan 7, 2026
  1.0
  This is the worst UPS I've ever been to all my life. The worst customer service I've ever experienced. The owner asked me to pick up the box I just gave him to take away and move it to the floor. I have never witnessed a lazier UPS owner. I really wish UPS would take their franchise away from him.
• MM

  MQX

  Nov 13, 2025
  1.0
  I usually use this spot to ship. This was the first time I was told it would be $3 to print a single shipping label. $3 is almost a gallon of gas. I need a single pice of paper with a single shipping label. Wild. This was also the first time I saw this guy at the front desk. I'll save my money and go to FedEx. They print labels for free. ALSO last month I had to get a document signed by a notary. I went here, and after reviewing the documents it said I needed ONE signature. The guy insisted I needed two and then proceeded to charge me for each signature. The document said I needed ONE. Be careful with this spot.

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