Visit FedEx Ship Center in San Jose, CA when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.
Numerous customers reported failed delivery attempts, with many claiming that drivers falsely logged attempts without actually delivering packages.
Customer Service
Feedback highlighted poor customer service experiences, including unhelpful staff and rude interactions, leading to frustration among customers.
Package Handling
Several reviews mentioned lost or mishandled packages, with customers expressing dissatisfaction over the lack of accountability and communication regarding their shipments.
Mixed Experiences
While some customers praised the efficiency and helpfulness of certain staff members, these positive experiences were overshadowed by the overall negative feedback regarding service quality.
IE
ipoint edr
Feb 20, 2026
1.0
They lost my package since January 22 and still no solution.i kept calling them and all they said,waiting pending ticket been created,my package value was over $1k and showing that it has not been delivered .
DS
Daniel Shockley
Feb 19, 2026
1.0
Had to call customer service multiple times to get a package with a signature delivered to me. Driver just keeps leaving the "we missed you" stickers without even knocking. Worst delivery experience ever.
NK
Nikita Kendra
Jan 20, 2026
1.0
I am extremely disappointed with FedEx’s delivery service and handling of my package. My shipment contained my wedding ring, which we needed for our wedding on January 23rd. The ring already took six weeks to be made and shipped, so timely and careful delivery was critical.
FedEx claimed three delivery attempts were made. The first attempt was legitimate we were not home. However, the second attempt on Friday, January 16th, and the third attempt on Monday, January 19th were marked as failed deliveries by a driver named Kat. According to FedEx, she “attempted delivery,” yet we were home both times. No one called into our building, no doorbell was rung, and our building security cameras show that no delivery attempt was made at all.
Despite this, FedEx marked the package as undeliverable and sent it for return to New Jersey. If we had not personally driven to two different FedEx facilities to track down the package, we would have lost our wedding ring and faced another six-week production delay. Only thanks to a helpful employee at another facility were we able to locate the package labeled “awaiting return.”
This situation was completely unacceptable. A FedEx driver falsely logging delivery attempts caused unnecessary stress, wasted hours of our time, and nearly resulted in not having a wedding ring for our ceremony. When customers pay for expensive, time-sensitive shipments, they expect professional and honest service not negligence.
I would like this incident escalated to a manager or supervisor, specifically regarding the driver Kat, whose failure to perform her job correctly directly caused this issue.
FedEx needs to take accountability for this level of service.
Frequently Asked Questions About FedEx Ship Center
What packing supplies and shipping services does FedEx Ship Center in San Jose offer?
FedEx Ship Center in San Jose provides packing supplies, boxes, and offers expedited, standard, and economy shipping services including FedEx Express, Ground, International, and Freight options.
What are the operating hours of FedEx Ship Center in San Jose?
The center is open Monday through Friday from 8:30 AM to 7:00 PM, Saturday from 8:30 AM to 5:00 PM, and closed on Sundays.
Can I schedule residential delivery or hold my shipments for pickup at FedEx Ship Center?
Yes, you can have your FedEx shipments held for pickup or schedule your next residential delivery using FedEx Delivery Manager at the San Jose center.
What payment methods are accepted at FedEx Ship Center in San Jose?
Payment options include American Express, Cash, Check, Discover, MasterCard, and Visa.
Does FedEx Ship Center in San Jose offer any discounts or account benefits?
Customers can create a free FedEx account to receive shipping discounts and other benefits.
Where is FedEx Ship Center located in San Jose?
The center is located at 710 Dado St, San Jose, CA 95131, USA.
Which nearby FedEx locations can I visit for additional shipping or freight services?
Nearby locations include Fedex Staffed and FedEx World Service Center, which offer shipping center, courier and delivery, and freight services.
Are there local attractions near FedEx Ship Center in San Jose worth visiting?
Yes, you can explore cultural venues like Opera San Jose nearby, which offers opera and ballet performances.
How can customers combine visits to FedEx Ship Center with other automotive services nearby?
Customers can conveniently access automotive repair and tire services at places like East Bay Tire Co. and American Tire Distributor near the FedEx Ship Center.
Where can I find additional business services or supplies near FedEx Ship Center in San Jose?
Nearby businesses like Industrial Metal Supply Co., Computer Extras Express, and Klasee Furniture provide industrial equipment, IT services, and furniture options.
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