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FedEx Ship Center

3.1
(545 reviews)

Business Details

710 Dado St, San Jose, CA
95131, United States
(800) 463-3339
https://local.fedex.com/en-us/ca/san-jose/rhva

About

Shipping ServiceMailing ServicePackaging Supply StoreFedEx
Visit FedEx Ship Center in San Jose, CA when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.

Location

FedEx Ship Center
710 Dado St, San Jose, CA
95131, United States

Hours

Reviews

3.1
545 reviews
5 stars
200
4 stars
88
3 stars
39
2 stars
15
1 star
203

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported failed delivery attempts, with many claiming that drivers falsely logged attempts without actually delivering packages.

Customer Service

Feedback highlighted poor customer service experiences, including unhelpful staff and rude interactions, leading to frustration among customers.

Package Handling

Several reviews mentioned lost or mishandled packages, with customers expressing dissatisfaction over the lack of accountability and communication regarding their shipments.

Mixed Experiences

While some customers praised the efficiency and helpfulness of certain staff members, these positive experiences were overshadowed by the overall negative feedback regarding service quality.
  • IE
    ipoint edr
    Feb 20, 2026
    1.0
    They lost my package since January 22 and still no solution.i kept calling them and all they said,waiting pending ticket been created,my package value was over $1k and showing that it has not been delivered .
  • DS
    Daniel Shockley
    Feb 19, 2026
    1.0
    Had to call customer service multiple times to get a package with a signature delivered to me. Driver just keeps leaving the "we missed you" stickers without even knocking. Worst delivery experience ever.
  • NK
    Nikita Kendra
    Jan 20, 2026
    1.0
    I am extremely disappointed with FedEx’s delivery service and handling of my package. My shipment contained my wedding ring, which we needed for our wedding on January 23rd. The ring already took six weeks to be made and shipped, so timely and careful delivery was critical. FedEx claimed three delivery attempts were made. The first attempt was legitimate we were not home. However, the second attempt on Friday, January 16th, and the third attempt on Monday, January 19th were marked as failed deliveries by a driver named Kat. According to FedEx, she “attempted delivery,” yet we were home both times. No one called into our building, no doorbell was rung, and our building security cameras show that no delivery attempt was made at all. Despite this, FedEx marked the package as undeliverable and sent it for return to New Jersey. If we had not personally driven to two different FedEx facilities to track down the package, we would have lost our wedding ring and faced another six-week production delay. Only thanks to a helpful employee at another facility were we able to locate the package labeled “awaiting return.” This situation was completely unacceptable. A FedEx driver falsely logging delivery attempts caused unnecessary stress, wasted hours of our time, and nearly resulted in not having a wedding ring for our ceremony. When customers pay for expensive, time-sensitive shipments, they expect professional and honest service not negligence. I would like this incident escalated to a manager or supervisor, specifically regarding the driver Kat, whose failure to perform her job correctly directly caused this issue. FedEx needs to take accountability for this level of service.
  • GL
    Gg Lin
    Dec 15, 2025
    5.0
    Very pleasant, very efficient 🙏🏼☝👏🏼👏🏼👏🏼👍🏼👍🏼👍🏼
  • SP
    Salomon Palacios
    Dec 2, 2025
    5.0
    Good atencion

Frequently Asked Questions About FedEx Ship Center

What packing supplies and shipping services does FedEx Ship Center in San Jose offer?

FedEx Ship Center in San Jose provides packing supplies, boxes, and offers expedited, standard, and economy shipping services including FedEx Express, Ground, International, and Freight options.

What are the operating hours of FedEx Ship Center in San Jose?

The center is open Monday through Friday from 8:30 AM to 7:00 PM, Saturday from 8:30 AM to 5:00 PM, and closed on Sundays.

Brand Certified Facts from FedEx Ship Center

This information is certified by FedEx Ship Center and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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