FedEx Ship Center

3.1
539 reviews
Exterior view of FedEx Ship Center

About

Shipping ServiceMailing ServicePackaging Supply Store
Visit FedEx Ship Center in San Jose, CA when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.

Location

FedEx Ship Center
710 Dado St, San Jose, CA
95131, United States

Hours

Reviews

3.1
539 reviews
5 stars
198
4 stars
87
3 stars
39
2 stars
15
1 star
200

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported failed delivery attempts, with claims of packages being marked as undeliverable despite being home.

Customer Service

Feedback indicates a lack of helpfulness and professionalism among staff, with many customers experiencing rudeness and unresponsiveness.

Efficiency

Customers expressed frustration over slow service and inefficiency, particularly regarding package pickups and processing.

Positive Experiences

Some customers noted friendly and helpful staff members who provided good service during their visits.

Communication Problems

Many reviews highlighted poor communication regarding package status and delivery updates, leading to confusion and dissatisfaction.
  • AA
    Andy
    Nov 14, 2025
    5.0
    Fast, prompt and courteous service.
  • IP
    Itsariya Pholkhet
    Nov 3, 2025
    1.0
    I was waiting for my important document from Thailand which is my mom and aunt sent me, got email that Jhon is the driver who is delivering and then got the update that the address is incorrect. I was looking on the receipt that I got from FedEx Thailand and the address on it is right. I was confused and I called FedEx immediately the one that i spoke with name Abner, I was talking politely then he kept asking me the address that on label I ve told him multiple times my address and he kept saying it is not the same, I asked if I can pick up show the receipt that I have my ID even my birth certificate or anything I can confirm that’s me. And I can report the police to make it clear that I’m not scammer. He refuses and tries to blame that my mom put the address wrong , which is I saw that she printed exactly my address and gave to FedEx Thailand Khonkean Location that was sent onOct 29th . It’s not my moms and my fault at all if u guys FedEx employee made it all wrong . He just repeated the same for whole 20 minutes I got loud and louder when I heard the word “rule” They lost my sofa twice, I had to walk around my neighbors for 2 hrs bc they put on someone’s front door which is not even my house not even the address I’ve put on! But thanks for the photo showing that they totally put to the wrong address. And now they r trying to stick to the rules Can t believe that! I asked to talk to the manager and he still didn’t listen what I asked. I talk to the manager who is absolutely can HELP. Thanks **updated** I already picked up my package yesterday and NOTHING IS WRONG about my address that was wrote the package. I was more confused why would they say the address on label is incorrect like Hello read again please!! It s the exact same thing that I got the receipt from Thailand! Which is RIGHT address! You guys wasted my time and energy!
  • SL
    Sunny Lucky
    Oct 17, 2025
    1.0
    Since October 13th 2025 1:36pm no update on my package sanjose store manager incapable of handling employees and their communication the driver didn’t even update my package since then today is October 17th after I called to FedEx now got to wait till October 20 to get an update , hope some area r regional manager step up take some action about this particular store, if they want to run package delivery services business like this in a no time FedEx is an history watch Amazon how fast n quick response they are reliable n fast solvable. Hey Jeff buy this FedEx Change to Afex terminate those incapable non working people
  • JR
    Jaideep Reddy
    Oct 16, 2025
    1.0
    The worst disaster FedEx location no updates zero even minus reviews r not deserving
  • JA
    Juan Alonso
    Oct 15, 2025
    4.0
    Buen servicio.

Frequently Asked Questions About FedEx Ship Center

What packing supplies and shipping services does FedEx Ship Center in San Jose offer?

FedEx Ship Center in San Jose provides packing supplies, boxes, and offers expedited, standard, and economy shipping services including FedEx Express, Ground, International, and Freight options.

What are the operating hours of FedEx Ship Center in San Jose?

The center is open Monday through Friday from 8:30 AM to 7:00 PM, Saturday from 8:30 AM to 5:00 PM, and closed on Sundays.