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Shipping ServiceCopy ShopOffice Supply StoreSign ShopBanner StorePackaging Supply StorePhoto LabFax ServiceComputer RentalVisa and Passport Office
FedEx Office in San Jose, CA provides a one-stop shop for small businesses, offering printing and shipping expertise along with reliable customer service when and where you need it. Services include FedEx shipping, copying and digital printing, direct mail, signs and graphics, Internet access, computer rental, fax services, passport photos, online notary, lamination, and binding. You can also upload documents with FedEx Office Print Online to have your flyers, brochures, presentations, banners or signs ready for convenient pick-up or delivery. FedEx Kinko’s is now FedEx Office.
Location
Hours
Reviews
3.0
177 reviews
5 stars
68
4 stars
15
3 stars
10
2 stars
17
1 star
67
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for their helpfulness, others were reported as rude and dismissive.
Staff Attitude
Several reviews highlighted issues with staff attitude, including rudeness and lack of professionalism, particularly from management.
Wait Times
Customers frequently complained about long wait times and inefficient service, especially during busy hours.
Mixed Experiences
While some customers had positive experiences with specific employees, many reported inconsistencies in service quality across different visits.
Facility Issues
There were complaints about the layout of the store and the availability of services, leading to confusion and frustration among customers.
- YZYan ZhouNov 3, 20251.0Bad customer service
- CTCung TranOct 8, 20251.0I went here today to get my pre-paid label print out for next day shipping/delivery. There were four employees and only one gentlemen was help one customer, so I stand in his line because the other three ladies were ignored me. That man was helping me sent my label to this Fedex store to print out. Then there were customers coming in, so he asked the two ladies that work there to keep an eye out for my label. Ten minutes, they didn't do anything, I then asked Roni to help me but she said check my email for the code before she can help me. I did received an email but there was NO code. I told her but she said I have to wait another ten minutes. She was super rude and thinks that she is doing me a favor instead I am their customer! Where does FedEx get their employees with this kind of attitude! Next time, I would try very hard to stay away from this FedEx location! Go to UPS people, they value their customer!
- KYKenjiro YOct 6, 20255.0Staff is very good. Thank you Alyssa for always being attentive and helpful in the print section. The parking here is a disaster, but never had an issue with outgoing packages.
- SZSylvia ZepedaSep 5, 20255.0Outstanding Customer Service Under Pressure!! I want to give a huge shoutout to the customer service representative by the name of "MEET"who "truly" went above and beyond for me during a critical moment. I was up against a crushed deadline and walked in just as the store was preparing to close. Despite the timing, he remained calm, composed, and completely professional, brainstorming with me on ways to get my project done before the closing time. He didn’t just treat it like another job...he genuinely listened, offered solutions, and worked with me to ensure my printed copies were completed on time. His dedication and composure made all the difference, and I’m incredibly grateful for his help. He's a rare find, a gem, he absolutely deserves to be recognized for his outstanding customer service. Thank you, Meet! God Bless You! #Jesus 🙏
- CFC FAug 17, 20251.0specifically asked for a certain delivery date range. the person at the counter acknowledged my request while providing a wrong service type which caused a lot of trouble at the receiving end. unprofessional service.
Frequently Asked Questions About FedEx Office Print & Ship Center
What services does FedEx Office Print & Ship Center in San Jose offer?
FedEx Office Print & Ship Center offers printing, shipping, copying, digital printing, direct mail, signs and graphics, internet access, computer rental, fax services, passport photos, online notary, lamination, binding, and more.
What are the operating hours of FedEx Office Print & Ship Center?
The center is open Monday to Friday from 8:00 AM to 8:00 PM, Saturdays from 9:00 AM to 6:00 PM, and Sundays from 12:00 PM to 6:00 PM.
Where is FedEx Office Print & Ship Center located?
It is located at 1712 Oakland Rd, Suite 100, San Jose, CA 95131.
What payment options are accepted at FedEx Office Print & Ship Center?
They accept American Express, cash, check, Discover, Mastercard, and Visa.
Can I upload documents online to print at FedEx Office Print & Ship Center?
Yes, you can use FedEx Office Print Online to upload your flyers, brochures, presentations, banners, or signs for convenient pick-up or delivery.
Does FedEx Office Print & Ship Center provide passport photo services?
Yes, passport photos are one of the services offered at this location.
Is there a FedEx Office nearby where I can also access shipping and printing services?
Yes, the FedEx Office Print & Ship Center is located near another FedEx Office and FEDEX Office, both providing courier, delivery, and printing services.
Are there any nearby dining options close to FedEx Office Print & Ship Center for a quick meal?
Yes, nearby dining options include BBQ Town (Korean restaurant), Starbucks (coffee shop), and Bazak Bazak Rice Hot Dog (American restaurant), perfect for grabbing a meal before or after your visit.
Where can I find grocery stores near FedEx Office Print & Ship Center?
Nearby grocery stores include PW Market, H Mart, and H Mart San Jose LL, which can be convenient to visit alongside your trip to FedEx Office.
What brands and software does FedEx Office Print & Ship Center utilize for printing and design?
They utilize brands such as Kinko's Copies, FedEx Express, FedEx Ground, and software like Microsoft Office 2010 Professional, Adobe CS3 Suite, Illustrator, Photoshop, PageMaker, and InDesign.