Business Details
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Shipping ServiceCopy ShopOffice Supply StoreSign ShopBanner StorePackaging Supply StorePhoto LabFax ServiceComputer RentalVisa and Passport OfficeFedEx Office
FedEx Office in San Jose, CA provides a one-stop shop for small businesses, offering printing and shipping expertise along with reliable customer service when and where you need it. Services include FedEx shipping, copying and digital printing, direct mail, signs and graphics, Internet access, computer rental, fax services, passport photos, online notary, lamination, and binding. You can also upload documents with FedEx Office Print Online to have your flyers, brochures, presentations, banners or signs ready for convenient pick-up or delivery. FedEx Kinko’s is now FedEx Office.
Location
Hours
Reviews
3.0
183 reviews
5 stars
70
4 stars
15
3 stars
10
2 stars
17
1 star
71
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for their helpfulness, others were reported as rude and unprofessional.
Pricing Issues
Customers expressed frustration over unexpected charges and perceived high prices for services, leading to feelings of being scammed.
Long Wait Times
Many reviews mentioned long wait times and inefficient service, particularly during busy hours, contributing to customer dissatisfaction.
Inconsistent Experience
Experiences varied significantly between employees, with some providing excellent service while others were dismissive or unhelpful.
- AOAb o'connell2 days ago5.0Very nice place and we had an awesome customer service form Brandon, great communication and overall very patient!!
- CFClaudiu FarcasDec 22, 20251.0Very unprofessional and trying to upsell different services
- KHKenneth HwangDec 12, 20251.0FORCED TO PAY $12.50 FOR A PRINT OF BUSSINESS CARD SIZE PHOTO. I went there for a print today to just print one single business card copy. The file I had turned out too big so I need it in business card size. The counter lady told me they can do it there without mentioning there's an upcharge for $8. She then forcibly charged me $12.50 saying she told me before helping, which she didn't, for a single print business card size photo with a $2.50 FS Surcharge on top of the file enhancement charge. The cost of print is literally $0.92. An entire 13 times knock up is absolutely insane for a 5 minute service. $12 is nothing but the feeling of getting absolutely SCAMMED is just infuriating. Please do yourself a favor and clarify the cost of every single service they offer you.
- HHHillaryDec 5, 20251.0Beware of shipping anything important at this location. On 12/1/25 at 4:30pm, I brought a package with a prepaid label here to return a smartphone. Used the self-serve kiosk to scan the package in, got a receipt, and put the package into the drop-off box. Today I got a notice from the company that my return was denied because my box was empty; I could tell from the video they sent me that my box was cut open from the side panel corners. When I checked the tracking info, the recorded shipping weight was too light (0.4lb instead of ~1lb) - the smartphone was taken out of the box before being scanned in... this gives me reason to believe that it was taken by an employee since it somehow happened between the drop box at 4:30pm and picked up for shipping at 6:00pm. They probably recognize the return address or box, even without the company name on it. Beware.
- TBTobias BeetzNov 24, 20251.0This place is ridiculous. Their requirements for picking up a pckage requested for hold seems to be different every time.
Frequently Asked Questions About FedEx Office Print & Ship Center
What services does FedEx Office Print & Ship Center in San Jose offer?
FedEx Office Print & Ship Center offers printing, shipping, copying, digital printing, direct mail, signs and graphics, internet access, computer rental, fax services, passport photos, online notary, lamination, binding, and more.
What are the operating hours of FedEx Office Print & Ship Center?
The center is open Monday to Friday from 8:00 AM to 8:00 PM, Saturdays from 9:00 AM to 6:00 PM, and Sundays from 12:00 PM to 6:00 PM.
Where is FedEx Office Print & Ship Center located?
It is located at 1712 Oakland Rd, Suite 100, San Jose, CA 95131.
What payment options are accepted at FedEx Office Print & Ship Center?
They accept American Express, cash, check, Discover, Mastercard, and Visa.
Can I upload documents online to print at FedEx Office Print & Ship Center?
Yes, you can use FedEx Office Print Online to upload your flyers, brochures, presentations, banners, or signs for convenient pick-up or delivery.
Does FedEx Office Print & Ship Center provide passport photo services?
Yes, passport photos are one of the services offered at this location.
Is there a FedEx Office nearby where I can also access shipping and printing services?
Yes, the FedEx Office Print & Ship Center is located near another FedEx Office and FEDEX Office, both providing courier, delivery, and printing services.
Are there any nearby dining options close to FedEx Office Print & Ship Center for a quick meal?
Yes, nearby dining options include BBQ Town (Korean restaurant), Starbucks (coffee shop), and Bazak Bazak Rice Hot Dog (American restaurant), perfect for grabbing a meal before or after your visit.
Where can I find grocery stores near FedEx Office Print & Ship Center?
Nearby grocery stores include PW Market, H Mart, and H Mart San Jose LL, which can be convenient to visit alongside your trip to FedEx Office.
What brands and software does FedEx Office Print & Ship Center utilize for printing and design?
They utilize brands such as Kinko's Copies, FedEx Express, FedEx Ground, and software like Microsoft Office 2010 Professional, Adobe CS3 Suite, Illustrator, Photoshop, PageMaker, and InDesign.