FedEx Office in San Jose, CA provides a one-stop shop for small businesses, offering printing and shipping expertise along with reliable customer service when and where you need it. Services include FedEx shipping, copying and digital printing, direct mail, signs and graphics, Internet access, computer rental, fax services, passport photos, online notary, lamination, and binding. You can also upload documents with FedEx Office Print Online to have your flyers, brochures, presentations, banners or signs ready for convenient pick-up or delivery. FedEx Kinko’s is now FedEx Office.
Location
Certified by FedEx Office Print & Ship Center • Mar 01, 2026
Certified by FedEx Office Print & Ship Center • Mar 01, 2026
Reviews
4.4
701 reviews
5 stars
556
4 stars
35
3 stars
11
2 stars
20
1 star
79
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is highly mixed; while some employees received praise for their helpfulness, others were described as rude and dismissive.
Staff Attitude
Several reviews highlighted unprofessional behavior and poor attitudes from staff, particularly from management, leading to negative customer experiences.
Wait Times
Customers frequently reported long wait times and inefficient service, especially during busy hours, contributing to frustration.
Pricing Issues
There were complaints about high prices and unexpected charges for services, leading customers to feel misled or scammed.
Mixed Experiences
Overall, experiences varied widely; some customers had positive interactions while others faced significant issues, indicating inconsistency in service quality.
YS
yaman siwakoti
Feb 20, 2026
1.0
Worst customer service. The old lady is rude for no reason
ML
Maria L.
Jan 28, 2026
5.0
I came in with my partner today I needed to return something. One of the workers let me know I didn't have to wait for them anymore to return ship something with their self ship system. She went ahead and showed us how to do it she was very nice about it too.
JJ
Jay
Jan 23, 2026
5.0
5* for customer service; Ms Ronnie was super helpful in getting a shipping label sorted out on their computer.
DP
Dheeraj Pavuluri
Jan 23, 2026
1.0
Extremely disappointed with my experience at this FedEx Store. A staff member carelessly cut open my package and damaged my North Face jacket, then acted dismissive and refused immediate manager support. No accountability, no apology, and my shipment was delayed. Completely unacceptable customer service.
UK
uday kanth
Jan 16, 2026
1.0
Pretty useless customer service representatives here. The major reason this business runs is because of VFS application center nearby. Avoid this place as the people working here doesn't know anything. If you have everything figured out, only then you might get your work done here.
Frequently Asked Questions About FedEx Office Print & Ship Center
What services does FedEx Office Print & Ship Center in San Jose offer?
FedEx Office Print & Ship Center offers printing, shipping, copying, digital printing, direct mail, signs and graphics, internet access, computer rental, fax services, passport photos, online notary, lamination, binding, and more.
What are the operating hours of FedEx Office Print & Ship Center?
The center is open Monday to Friday from 8:00 AM to 8:00 PM, Saturdays from 9:00 AM to 6:00 PM, and Sundays from 12:00 PM to 6:00 PM.
Where is FedEx Office Print & Ship Center located?
It is located at 1712 Oakland Rd, Suite 100, San Jose, CA 95131.
What payment options are accepted at FedEx Office Print & Ship Center?
They accept American Express, cash, check, Discover, Mastercard, and Visa.
Can I upload documents online to print at FedEx Office Print & Ship Center?
Yes, you can use FedEx Office Print Online to upload your flyers, brochures, presentations, banners, or signs for convenient pick-up or delivery.
Does FedEx Office Print & Ship Center provide passport photo services?
Yes, passport photos are one of the services offered at this location.
Is there a FedEx Office nearby where I can also access shipping and printing services?
Yes, the FedEx Office Print & Ship Center is located near another FedEx Office and FEDEX Office, both providing courier, delivery, and printing services.
Are there any nearby dining options close to FedEx Office Print & Ship Center for a quick meal?
Yes, nearby dining options include BBQ Town (Korean restaurant), Starbucks (coffee shop), and Bazak Bazak Rice Hot Dog (American restaurant), perfect for grabbing a meal before or after your visit.
Where can I find grocery stores near FedEx Office Print & Ship Center?
Nearby grocery stores include PW Market, H Mart, and H Mart San Jose LL, which can be convenient to visit alongside your trip to FedEx Office.
What brands and software does FedEx Office Print & Ship Center utilize for printing and design?
They utilize brands such as Kinko's Copies, FedEx Express, FedEx Ground, and software like Microsoft Office 2010 Professional, Adobe CS3 Suite, Illustrator, Photoshop, PageMaker, and InDesign.
Brand Certified Facts from FedEx Office Print & Ship Center
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