DHL Express Service Point San Jose

4.7
314 reviews
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Business Details

1715 Lundy Ave, San Jose, CA
95131, United States
(408) 982-3756
https://locations.us.express.dhl.com/ca/san-jose/1715-lundy-ave
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About

Shipping ServiceLogistics ServiceMailing ServiceCourier Service
The DHL Express Service Point at Pacific Rim Plaza II in San Jose offers international shipping services and next day shipping and delivery for your personal or business needs. With a staff of shipping experts and a variety of day and time-definite shipping services, easily ship luggage, passports, or packages of any size to destinations across the U.S. or internationally.  For more information and DHL Promo Codes to help you save on every shipment, visit our store today.

Details

  • Wheelchair accessible entranceAvailable

Location

DHL Express Service Point San Jose
1715 Lundy Ave, San Jose, CA
95131, United States

Hours

Reviews

4.7
314 reviews
5 stars
285
4 stars
2
3 stars
3
2 stars
3
1 star
21

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members, particularly Faith, Kelly, and Ana, received high praise for their helpfulness, friendliness, and professionalism, making the shipping process smooth and stress-free.

Efficiency

Many customers noted the quick and efficient service, with several mentioning that their packages arrived earlier than expected.

Accessibility

Customers appreciated the easy access to the location and the straightforward process for shipping documents internationally.

Mixed Delivery Experience

While many had positive experiences with timely deliveries, some customers reported issues with late deliveries and customs complications.

Pricing

Several reviews highlighted competitive pricing compared to other carriers, with some customers noting lower rates at this specific location.
  • GG
    GC
    5 days ago
    1.0
    Gave them a parcel on Friday to be delivered Monday. They started the shipping process on Monday and now it’s coming on Wednesday. So much for paying for express. Also now it’s stuck in the airport and DHL is of no help in giving clarity.
  • KD
    Kristina Dr
    Nov 11, 2025
    1.0
    We arrived at 5:00 pm, it was closed.
  • MB
    Mohit Bangale
    Oct 14, 2025
    5.0
    Kelly was super helpful. I was able to ship my international package with great ease. Keep up the good work
  • JT
    Joanna Tolentino
    Oct 7, 2025
    5.0
    Such a very accommodating service, very friendly and nice staff. I always go to this place to have my documents sent to Philippines. Highly recommend!
  • DD
    dnguy18
    Oct 2, 2025
    5.0
    Every time I work with DHL, one person always stands out, Faith. She is the reason I keep coming back as a loyal customer. Faith consistently delivers a level of service that goes beyond expectations. She takes the time to explain things clearly, ensures that my shipments are handled with care, and makes the entire process effortless. What really sets her apart is her professionalism paired with genuine warmth. It never feels like just “customer service,” it feels like she truly cares. I’ve had countless smooth experiences because of her dedication, and it gives me full confidence in DHL every time. Faith represents the very best of what customer service should be.
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Frequently Asked Questions About DHL Express Service Point San Jose

What international shipping services does DHL Express Service Point San Jose provide?

They offer international shipping services with next day delivery options, handling packages of any size including luggage and passports.

Where is DHL Express Service Point San Jose located?

It is located at 1715 Lundy Ave, Suite 192, San Jose, CA 95131, USA, inside Pacific Rim Plaza II.