The UPS Store

Reviews

• AK

  asen ky

  1 day ago
  5.0
  I’d like to express my sincere appreciation for the exceptional service at this UPS location. Robert and his team staff was incredibly efficient, professional, and helpful with my shipments eversince this location open. They made the entire process seamless and stress-free. Thank you for the great experience.
• KL

  Kelly Li

  Apr 22, 2026
  1.0
  This store is absolutely terrible and not followed UPS.com pick up policy, when I tied to pick up package for my Mom, the Asian guy wearing glasses in charge was very rude refuse me to pick up the package because my last name not same as my Mom’s last name, even if my ID/driver license address exactly as the shipping label shipping address. What the heck? After I checked UPS.com found that’s was totally wrong he didn’t offer me Option 3 pick up rules: even the name not same but full drive license address same as on the label, PLUS I showed the tracking number, I still can pick up packages for family members! I should file a complaint to the HQ. Also if they followed by UPS.com rules why not print out the pick up rules at front desk or Notice in front of customer when pick up? How terrible service! Never experienced any UPS store has this kind of unreasonable pick up policy like this before!
• LD

  Linh Du

  Apr 17, 2026
  5.0
  I come here today for notary. Robert help me out with everything, he is very kind and helpful
• ZS

  Ziwen Shen

  Apr 7, 2026
  1.0
  I don’t even want to give one star. I parked my car at the back entrance, and a delivery driver blocked my car while unloading goods. I couldn’t get out from either the front or the back. At first, I didn’t say anything because I thought it would only take a short time. However, the wait became too long — I had already been waiting for about half an hour, and it was affecting my schedule, yet he still hadn’t finished unloading. I asked him if he could move the vehicle briefly so I could leave, but he said he still had about half an hour of work left and told me to keep waiting. He refused to move the vehicle at all. On top of that, his attitude made it seem like I was the one being unreasonable for asking. I really don’t understand what the problem would be with just moving it for a moment to let me out. This is honestly very frustrating and unacceptable.
• GG

  Gina

  Apr 7, 2026
  5.0
  Oh my goodness I really like this UPS Store because they always help me so fast and they are nice. I would recommend this one to everybody.

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