United States Postal Service

2.4
127 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 120 S Del Mar Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
120 S Del Mar Ave, San Gabriel, CA
91778, United States

Hours

Reviews

2.4
127 reviews
5 stars
34
4 stars
8
3 stars
5
2 stars
4
1 star
76

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, particularly mentioning a specific employee named Diane who received consistent negative feedback for her behavior.

Service Efficiency

Customers reported inefficiencies, including long wait times, unhelpful responses, and issues with package handling and delivery.

Positive Experiences

Some customers praised specific staff members for their helpfulness and professionalism, indicating that experiences can vary significantly.

Communication Issues

Several reviews noted poor communication from staff, including unclear instructions and lack of assistance with inquiries.
  • HH
    hehe
    Nov 17, 2025
    1.0
    怪不得评分那么低 这个邮局 真的不是一般的垃圾 投递员故意 不投诉快递 !
  • BS
    BlueZooMc Server
    Oct 30, 2025
    1.0
    My package got sent through here during its route from Tennessee to Pomona for some reason and I’m 99% sure they stole it. Filed a missing package request. Hasn’t updated tracking since it came here during the route here 3 days ago
  • JH
    Jacobeth Hernandez
    Sep 20, 2025
    5.0
    I was a few minutes late for my kids passport, thinking they would have Zero tolerance but no, Rina let me know we were late but still processed my kid's passport with patience and kindness. She made sure the kid looked good in the photo and got her stickers. 5 stars!
  • JG
    Jessica Garcia
    Aug 5, 2025
    5.0
    Amazing im pleased with their services
  • NT
    Neriah Tong
    Jul 12, 2021
    5.0
    Super quick and easy

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.