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Visit your local Post Office™ at 1400 Pine St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Customers frequently reported long wait times and understaffing, with many experiencing delays of 30 minutes to over an hour.
Staff Attitude
Feedback on staff behavior was mixed; while some employees were praised for their kindness and patience, others were described as rude and unprofessional.
Cleanliness and Environment
The post office was noted for being clean and well-stocked, although some customers felt the overall environment was neglected.
Customer Support
Many reviews highlighted issues with lost packages and poor customer service, with some customers feeling their concerns were not taken seriously.
Accessibility Issues
Customers expressed frustration over the lack of assistance for disabled individuals and the challenges posed by the building's layout.
HM
Hazel Marmolejo
Nov 10, 2025
1.0
So slow. Everyone that comes here doesn’t know what they are doing. The lady that works here with glasses moves around like a sloth and has the worst attitude.
PR
Phoebe Rader-Gale
Nov 10, 2025
1.0
This is the worst USPS in America I’m convinced. The workers are nice but the line is always 25+ mins and somehow there’s always inept customers who take so much time.
RF
Richard Farrugia
Oct 11, 2025
4.0
Service was very good. Just one employee behind the counter....she was efficient & I was out in 15 minutes despite the long line.Holiday weekend you got to expect it accept it & respect it. All in all four 1/2 ⭐⭐⭐⭐ ✨
TF
T0PD0G F.E.G.
Oct 6, 2025
5.0
Omg this place is amazing!!! Not only is it in a safe secure federal building, but with all the random shootings I feel so safe coming here... its a bit tricky if you don't do some research on where to enter... but its like trying on makeup for the first time.. so you go to the side with all the concrete and flags.. there's a maze like Disneyland so your not all bunched up.. the worse the weather the shorter the line lol.. sometimes no line at all.. now you gotta show your id and do the x-ray bin and belt thing.. like I said ( Safe ) .. the elevator is used to go to the basement.. admin, laundry, you know the behind the scenes jobs office's. But your in and out in minutes or less depending on what you need.. they take debt & cash.. have stamps. They do not have a change machine or ATM at this location.. I love this place.. s
AK
alara kargin
Oct 2, 2025
5.0
my honest review of this post office is that it’s great! i’m not one to write google reviews but i had to for here. usually the other customers complaining about a long line come in the afternoons, but as a regular here, i come in the mornings and there’s usually only one or two people before me. all staff are very helpful and courteous towards me with mailing and picking up stuff. i’m a small business owner and this post office is my go-to for mailing stuff off because of how patient everyone is at 11 in the morning, surely it isn’t easy dealing with a bunch of grumpy customers :P definitely understaffed but i can tell that the staff hired are doing their best, so i will give them that. clean environment and always stocked on packing supplies for whatever i may need. as long as i live in SF i will always be coming back to mail off my orders at this specific P.O.! thank you to the staff for always being a huge help with my small business :)
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services can I find at the United States Postal Service at 1400 Pine St?
You can send mail and ship packages, get money orders, rent Post Office boxes, apply for passports, buy gift cards, and more.
Can I apply for a passport at this Post Office location?
Yes, this Post Office accepts first-time passport applications and can also take passport photos by appointment.
Do I need an appointment for passport services at 1400 Pine St USPS?
Most passport services require you to schedule an appointment online, though limited walk-in hours are available at select locations.
What are the USPS 1400 Pine St office hours?
Monday through Friday, the office is open from 8:00 AM to 6:00 PM, and on Saturdays from 8:00 AM to 3:00 PM. It is closed on Sundays.
Can I rent a PO Box at this location and how do I do it?
Yes, you can reserve a PO Box online or in person by bringing two valid IDs and completing an application at the Post Office.
Is 24/7 access available for PO Boxes at the 1400 Pine St Post Office?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary. Please check with this local office for specifics.
What are some nearby places I can visit before or after my trip to the USPS at 1400 Pine St?
Nearby you can visit the Fern Alley Farmers' Market for fresh produce and bakery items, or stop by Irie bookstore for print media and books.
Are there other postal service locations close to this USPS?
Nearby postal service options include the US Post Office, USPS Collection Point, and Pine Street Post Office, all within walking distance for your convenience.
How can knowing about nearby businesses like Hacknsleep Coliving House help me when visiting the USPS at 1400 Pine St?
If you need accommodations or community services during your visit, Hacknsleep Coliving House nearby offers hotel and hostel services to meet your needs.
Is there a phone number I can call to contact the USPS at 1400 Pine St?
Yes, you can contact the local USPS office at +1 415-351-2484 or the main USPS phone number at 1-800-275-8777.