United States Postal Service

3.2
88 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 1198 S Van Ness Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1198 S Van Ness Ave, San Francisco, CA
94110, United States

Hours

Reviews

3.2
88 reviews
5 stars
38
4 stars
8
3 stars
7
2 stars
3
1 star
32
  • AW
    Ariana Wang
    Oct 14, 2025
    5.0
    the worker was nice and helpful!
  • JL
    Josie-Dee Li
    Aug 28, 2025
    5.0
    Best neighborhood post office! Staff is friendly, helpful, and efficient.
  • HK
    Harry Kaplan
    Aug 8, 2025
    1.0
    Horrible USPS location. Gonna have a long line and one person working at any given time. Took 3 weeks for them to get me a key to a USPS box. Go anywhere else for your postal service needs.
  • CK
    Cameron Kiani
    Aug 4, 2025
    5.0
    I visited today to set up a PO Box and despite the extremely busy line, Ireri made the entire process smooth and pleasant. She was patient, professional, and incredibly helpful throughout. I also picked up some adorable Goodnight Moon stickers and stamps during my visit - such charming designs! What impressed me most was Ireri’s genuine care and attention to detail while helping me navigate the PO Box application process. This kind of outstanding service doesn’t happen by accident - it’s clear the management team here has created an environment where we can see this level of excellence. If you need to visit this post office, I hope you get Ireri. She made what could have been a stressful errand into a positive experience. Much more efficient than trying to do it online! Thank you!
  • JK
    Jonathan Kornman
    Aug 4, 2025
    2.0
    Have had mostly neutral experiences here, but today was treated with complete disrespect. I’m sure these workers are underpaid, overworked and dissatisfied with their jobs, but they don’t have to pass their misery along to those just trying to mail something. I had a QR code to mail a piece of clothing through poshmark. I was told “I’m not scanning until the you have the item ready to sent” so came back with an envelope for sale on the far wall. I put the envelope and item of clothing on the table. The then scanned my QR code, printed the label, unsealed the package, sealed it and THEN told me “you don’t have to buy a package next time just so you know. Poshmark pays for it.” I said ok that’s why I didn’t use it yet, you unsealed and sealed it. Her response? “If you’re going to be petty about it, sure. I’m not refunding you, not my problem.” Just… wow. I said ok and left. Wish my neighborhood had another post office.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.