Business Details
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Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 2055 Lombard St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.4
123 reviews
5 stars
35
4 stars
4
3 stars
4
2 stars
7
1 star
73
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported extremely rude and unhelpful staff, particularly highlighting a worker named Kim as a consistent source of negative experiences.
Efficiency
Customers frequently mentioned long wait times and inefficient service, with some stating that only one employee was available during busy hours.
Mixed Experiences
While some customers praised specific employees for their helpfulness and efficiency, the overall sentiment leaned towards dissatisfaction with the service.
Appointment Issues
Numerous reviews indicated problems with the appointment system for passport services, including staff not honoring appointments and poor communication.
Staffing Problems
Several reviews noted understaffing issues, leading to delays and frustration among customers.
- RCRyan CarlsonOct 14, 20255.0Friendly and efficient passport service. We came prepared with all documents and as long as you’re organized, it should be just as easy.
- BKBirgit KlambauerSep 5, 20255.0Ich habe für meine Postkarten nur Marken benötigt. Hierbei war die Mitarbeiterin sehr freundlich und es ging auch total schnell. Ich war sehr zufrieden :)
- ACAlyson ChangAug 19, 20251.0This is the most unhelpful post office I’ve ever been to. The customer service is nonexistent and I’ve never had a successful transaction with this location. I went in asking for help with a mailbox issue and they couldn’t help me or tell me where to go for help even though when I called USPS they told me to come to my local post office. I just went again to ship a return and they wouldn’t lend me a single piece of tape to secure a label to the package. Maybe I should’ve brought some tape from home but I was really hoping I wouldn’t be charged for a tiny piece of tape just to make everyone’s day easier. There’s also a long wait whether 2 or 10 people are in line. :(
- APAlicia PAug 6, 20254.0Passport walk-in hours are from 9:30 to 10am. I arrived at 8:30 am, was asked to put my name on a list and come back at 9:25. I had all of my required documents so Kim was able to help me quickly and efficiently at 9:30. She even checked to make sure I was good to go when I checked in at 8:30. There is a sign posted outside that says they only take 2 passport walk-ins a day, which is understandably frustrating if you arrive at 9:30 unaware of this policy.
- AAAlvee AlamgirMay 31, 20251.0The employee is extremely unhelpful. She turned off the phone line to say the office is closed but it's actually during open hours. When I came in (because the phone number was shut down) she didn't want to help me at all
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 2055 Lombard St offer?
This Post Office offers mail and package sending, money orders, PO Boxes, passport services, gift cards, and more.
Can I apply for a passport at this location?
Yes, this Post Office accepts first-time passport applications and can also provide passport photos by appointment.
Is it necessary to make an appointment for passport services?
Most passport services require scheduling an appointment online, although limited walk-in hours may be available at select locations.
What are the operating hours for the Post Office at 2055 Lombard St?
The Post Office is open Monday to Friday from 8:30 AM to 5:00 PM, Saturday from 9:00 AM to 4:30 PM, and closed on Sundays.
How do I get a PO Box at this location?
You can apply for a PO Box online or in person at this Post Office with two valid IDs and a completed application.
Can I access my PO Box after regular hours?
Most locations, including this one, offer 24/7 lobby access to PO Boxes, but specific access hours may vary, so check locally.
Are there nearby public transportation options to reach the Post Office?
Yes, the Google Shuttle - Lombard & Fillmore Stop bus station is nearby, offering convenient public transit access to the Post Office.
What dining options are available near the Post Office?
Nearby restaurants include Mas Sake Freestyle Sushi, La Barca Mexican Restaurant, Don Pistos Mexican Restaurant, and Marina Sushi Bar for diverse dining choices.
Where can I find parking near the Post Office?
You can park at nearby facilities such as Lombard Street Garage and Impark for convenient access to the Post Office.
Are there local attractions near the Post Office worth visiting?
Vista Point Marin County, a scenic mountain location, is nearby and a great spot to visit before or after your Post Office trip.