United States Postal Service

3.5
116 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 150 Sutter St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
150 Sutter St, San Francisco, CA
94104, United States

Hours

Reviews

3.5
116 reviews
5 stars
55
4 stars
11
3 stars
14
2 stars
8
1 star
28
  • UL
    Ursula Lauriston
    Nov 7, 2025
    1.0
    No one picks up the phone I have been calling for days. I put in a ticket and they took zero action and simply labeled it as resolved.
  • CC
    C “Montea” C
    Oct 2, 2025
    5.0
    I visited the Sutter post office today 2 October 2025 and I was provided with the best customer service from what appears on my receipt as Clerk number 4. I believe the person's name was Brian. He assisted with kindness and Professionalism in answering my questions and filling out a required Form I needed. It's a breath of fresh air when you get friendly customer support.
  • JA
    James A
    Oct 1, 2025
    3.0
    The one lady working was amazing super fast and she kept apologizing for the delay. As for the rest of the people working, I’ve seen molasses move faster. USPS is embarrassing overall. Slow and inefficient.
  • KC
    Koph Chui
    Sep 28, 2025
    5.0
    As someone who ships out products daily, I rely heavily on the post office. This branch always processes my bulk packages quickly, the clerks are friendly, and they even suggest the most cost-effective shipping options. The service is efficient, the quality of handling is reliable, and the value I get compared to private carriers is excellent.
  • JS
    Jakob Strempfl
    Jul 21, 2025
    1.0
    Diese Mitarbeiter, Mehrzahl ist überflüssig, haben anscheinend überhaupt keine Ambition, die Warteschlange am Schalter zu verkürzen. Planen Sie lieber über 30 Minuten ein.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.