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United States Postal Service

3.4
(121 reviews)

Business Details

150 Sutter St, San Francisco, CA
94104, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 150 Sutter St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
150 Sutter St, San Francisco, CA
94104, United States

Hours

Reviews

3.4
121 reviews
5 stars
56
4 stars
11
3 stars
14
2 stars
8
1 star
32
  • AA
    Aria
    Feb 20, 2026
    1.0
    The service here for matters that are so important, like receiving important documents - feels very unprofessional - and I hope this review will encourage more efficient service in the future. I came into this post office location about one month ago to add my name to a PO Box and was helped by Carmen. Since then, I have 3+ mail packages from different senders that have not arrived to my PO Box. When I went in again to check if my name was added to the PO Box one month later, it was not added. I tell Carmen about what happened, she writes down my information on receipt paper again, and when I ask her how it will be confirmed that I am added to the PO Box, she responds “I will add it right now” without any further confirmation. It is very unsettling that my personal information was written on receipt paper by the same person who did not properly fulfill my name being added on the first time, and the way she handled her service both times I’ve interacted with her makes me feel uneasy with how this establishment handles sensitive and important matters.
  • AG
    Antoine Gamberini
    Dec 13, 2025
    1.0
    Worst experience. 90 minutes wait on a Saturday with 30 people waiting for only 2 people attending. Very rude and unhelpful lady charging me, then not able to provide the service asked and refusing to refund me!!!!
  • HS
    Henry Sneed
    Dec 8, 2025
    1.0
    This post office was not open at 8am on Monday
  • AB
    Anja Boulanger
    Nov 24, 2025
    1.0
    This post office is noticeably under-staffed - although opening hours state 8am, the person who ended up showing up came at around 8:20am, with a significant line of people waiting (some who had waited in line since 8am had also left). If you are in a rush, avoid going to this post office as it is not reliable.
  • UL
    Ursula Lauriston
    Nov 7, 2025
    1.0
    No one picks up the phone I have been calling for days. I put in a ticket and they took zero action and simply labeled it as resolved. Absolutely useless

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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