United States Postal Service

3.0
79 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 5654 Geary Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
5654 Geary Blvd, San Francisco, CA
94121, United States

Hours

Reviews

3.0
79 reviews
5 stars
29
4 stars
11
3 stars
3
2 stars
5
1 star
31
  • AS
    Ana Smith
    1 day ago
    5.0
    Staff are always pleasant and efficient.
  • AD
    Abigail Duerr
    4 days ago
    1.0
    Ruined our wedding invitations and then dropped them on our doorstep. Don’t send anything you care about from here.
  • MM
    Meredith
    5 days ago
    1.0
    Terrible service. They assigned us to the wrong postbox that didn’t match the number assigned to us on the contract. The keys didn’t work for either post box (the one listed on the receipt or the one on the contract). When we tried to resolve the issue, the staff claimed they couldn’t look us up without a paper receipt even though we had our contract, keys, IDs, and the digital proof of a box. They shipped all packages back to sender and refused to hold packages. Staff refused to offer solutions without a receipt and were consistently rude. Days after, a manager gave us a call. They apologized, but did not mention a commitment to process changes that might prevent these issues in the future.
  • BR
    Blake Rodgers
    Dec 18, 2025
    1.0
    Wild how in a city, a city renowned for innovation and tech and busy neighborhood there is not one self service kiosk. There is always a line out the door and one poor lady working behind the desk. What an absolute shame, it would be so much more beneficial for everyone to have self service kiosks in this location. I waited 30 minutes just to have my parking spot expire and have to leave just needing stamps
  • JS
    Jasmine S
    Nov 1, 2025
    2.0
    Poor customer service. I felt humiliated for being wrong while trying to get clarification for my mistake. I’m unsure why the person assisting me needed to feel hostile because I brought the wrong label & wanted to print one there. She kept wanting argue her rights than talk to me like a person.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.