United States Postal Service

3.3
82 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 180 Steuart St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
180 Steuart St, San Francisco, CA
94105, United States

Hours

Reviews

3.3
82 reviews
5 stars
35
4 stars
14
3 stars
2
2 stars
3
1 star
28
  • MN
    Monika Nerger
    Jan 2, 2026
    5.0
    Excellent and friendly service!!
  • SS
    Svetlana Suvorova
    Nov 23, 2025
    5.0
    People saying it's crowded haven't been to other locations. Also, I was served by two different employees on two different occasions and both of them had god's patience. Thank you and please don't quit 🫶🏻
  • HD
    Henrry Dubon
    Sep 20, 2025
    1.0
    Terrible customer experience.
  • SL
    Sen Lee
    Feb 19, 2021
    1.0
    Refused service by clerk to purchase return receipt for important mail to a federal agency. Would not assist me. Short Asian woman who was absolutely rude and curt. Started arguing that it cannot be done unless I put it in another envelope. Ive mailed documents in standard size envelope to this address with return receipt. Horrible service will not return.
  • SB
    Sergey Blashkov
    Jun 18, 2018
    5.0
    Nice clean location with lots of space, self-service, drop-off bins, and different kinds of packages for self service. Also there are security lockers available. Location is convenient. Didn't talk to staff though, cannot tell on this experience.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.