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United States Postal Service

2.1
(123 reviews)

Business Details

1849 Geary Blvd, San Francisco, CA
94115, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1849 Geary Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1849 Geary Blvd, San Francisco, CA
94115, United States

Hours

Reviews

2.1
123 reviews
5 stars
22
4 stars
10
3 stars
7
2 stars
7
1 star
77

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful behavior from staff, particularly from one older male employee who consistently embarrassed and scolded patrons.

Staffing Issues

Reviews frequently mentioned understaffing, leading to long wait times and inadequate service during busy hours.

Delivery Problems

Numerous complaints about failed deliveries, including packages marked as undeliverable despite recipients being home, and a lack of accountability from staff.

Mixed Experiences

While some customers praised individual employees for their helpfulness, the overall sentiment was negative, with many expressing frustration over the service quality.
  • AH
    Andrea Hodgson
    Feb 24, 2026
    2.0
    The staff here is wonderful, but they are clearly stretched too thin. With 10 customers in line and only one cashier, the wait was excessive. I felt for the employee who was doing her best to manage everything solo; she needs more support.
  • AW
    Annie Wang
    Jan 26, 2026
    5.0
    Convenient location and very polite employees, never had a bad experience here
  • KK
    Ksu
    Jan 15, 2026
    1.0
    Omg the worst place ever, I had to ship an item a heavy wheels and they made me to put it on scale then they said I can only ship one and I had four, they took one and now they send it back to me. I think this office should be closed permanently. Why would they not deliver the item to the buyer when it’s already at the destination unbelievable it’s like 2 1/2 person work there why this place is even open everybody mad there because they’re not delivering mail. They’re not delivering anything who is in charge of that office
  • MC
    Megan Cimmerer
    Jan 2, 2026
    1.0
    AVOID if at all possible. I gave this office a few chances. There is one older male employee cited in several reviews who consistently has an awful attitude. Will berate people in line and embarrass them on purpose. He raised his voice at me when I had to purchase shipping for a package, scolding me about how I should have made the line shorter. I responded that I thought the machine was for prepaid packages only and he repeated his script again loudly. Very passive aggressive, and it was humiliating to be a grown woman being spoken to like that. This office needs to be better staffed for the sake of the customers and other employees who work there. I submitted a survey with my thoughts. Does USPS read those or the Google reviews? Something NEEDS to be done. Beyond unacceptable.
  • MM
    Marco Flavio Marinucci
    Dec 5, 2025
    1.0
    Just absolutely poor service, rude behavior from a very annoyed only employee with 25 people in line. I understand the limitations, but the rudeness is unnecessary. and scolding the people in line because there’s a self service station when most of us had to do certified and services that needed work is completely uncalled for. Just a terrible service.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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