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United States Postal Service

3.4
(45 reviews)

Business Details

317 W Portal Ave, San Francisco, CA
94127, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 317 W Portal Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
317 W Portal Ave, San Francisco, CA
94127, United States

Hours

Reviews

3.4
45 reviews
5 stars
20
4 stars
6
3 stars
3
2 stars
3
1 star
13
  • NN
    Nyah
    Jan 7, 2026
    1.0
    I had a package to drop off that was in a USPS flat rate padded envelope but had the incorrect shipping label type on it. Staff member named John was rude in addressing this and explaining why the label situation was incorrect. Will be avoiding this location from now on.
  • LJ
    Lio Jung
    Nov 29, 2025
    1.0
    Today, 11/29/25, is Saturday. The posted service counter hours for this USPS are 9AM - 3PM (the lobby stays open until 5PM). When I arrived ~2:50 PM, there was a handwritten sign stating that the service counter is closed. Another customer was also there trying to ship off a package. Someone "working" at this office decided that they can leave work early the Saturday after Thanksgiving, knowing full well that we're approaching one of the busiest times of the year for mailing and shipping. I hope this person (or group of people) gets at least a reprimand for this irresponsible behavior.
  • RN
    Rohit Nayak
    Oct 15, 2025
    5.0
    Great experience Very helpful staff
  • EF
    E Foley
    Aug 28, 2024
    5.0
    New staff are great
  • RY
    Re Yo
    Oct 21, 2017
    5.0
    This place restores my faith in humanity. I walk 2 miles just to go, and I live closer to the Taraval Post Office. The staff at West Portal is helpful, friendly, and they brighten my day. They're simply delightful.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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