United States Postal Service

3.5
42 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 317 W Portal Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
317 W Portal Ave, San Francisco, CA
94127, United States

Hours

Reviews

3.5
42 reviews
5 stars
19
4 stars
6
3 stars
3
2 stars
3
1 star
11
  • RN
    Rohit Nayak
    Oct 15, 2025
    5.0
    Great experience Very helpful staff
  • HH
    Hannah
    Jul 28, 2025
    4.0
    I don’t know why they won’t save the hours on here—it is so annoying to look it up over and over. I uploaded it yesterday for counter hours but someone deleted them so I am reposting it like this. I have only had one issue where they accidentally gave one of my packages to someone else. They were able to track that person and they were nice enough to give it back. It is kind of weird, they used to have a phone number for the location, but they took that down too. It makes me wonder who doesn’t want to deal with the extra customer service lol! Can’t blame them, but it is just unusual compared to the other post offices in the area. I’ve been to San Bruno, San Mateo, the Geary post, Burlingame, etc, and this is the only one that keeps deleting info you can find online so it’s inconvenient when you need to check if you’re going to make it on time using Google maps. Like most usps-they are closed holidays and Sundays.
  • MY
    Mieko Yeh
    Jul 24, 2025
    4.0
    So glad this location has reopened! It looks great inside. The tall guy with shaved head at the counter was pleasant and friendly. He said they reopened last year (2024).
  • LW
    Le Win
    Jul 3, 2025
    1.0
    Had a return box - overall staff was nonchalant and very rude. Did not feel welcome one bit
  • YY
    Yuequn Yu
    Feb 22, 2025
    1.0
    This woman seems like her first day at work and doesn’t know anything

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.