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Visit your local Post Office™ at 317 W Portal Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
I don’t know why they won’t save the hours on here—it is so annoying to look it up over and over. I uploaded it yesterday for counter hours but someone deleted them so I am reposting it like this.
I have only had one issue where they accidentally gave one of my packages to someone else. They were able to track that person and they were nice enough to give it back.
It is kind of weird, they used to have a phone number for the location, but they took that down too. It makes me wonder who doesn’t want to deal with the extra customer service lol! Can’t blame them, but it is just unusual compared to the other post offices in the area. I’ve been to San Bruno, San Mateo, the Geary post, Burlingame, etc, and this is the only one that keeps deleting info you can find online so it’s inconvenient when you need to check if you’re going to make it on time using Google maps.
Like most usps-they are closed holidays and Sundays.
MY
Mieko Yeh
Jul 24, 2025
4.0
So glad this location has reopened! It looks great inside. The tall guy with shaved head at the counter was pleasant and friendly. He said they reopened last year (2024).
LW
Le Win
Jul 3, 2025
1.0
Had a return box - overall staff was nonchalant and very rude. Did not feel welcome one bit
YY
Yuequn Yu
Feb 22, 2025
1.0
This woman seems like her first day at work and doesn’t know anything
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service on 317 W Portal Ave?
You can send mail, ship packages, purchase money orders, rent PO Boxes, apply for passports, buy gift cards, and more.
Can I apply for a first-time U.S. passport at this Post Office location?
Yes, the Post Office accepts first-time passport applications and most locations can take your passport photo. Make sure to complete and print your application form before applying.
Is an appointment required for passport services at this location?
Yes, you generally need to schedule an appointment online for passport services, though limited walk-in hours are sometimes available.
Does this Post Office provide passport photo services and what is the cost?
Yes, passport photo services are available by appointment, and the current fee for a passport photo is $15.
How can I rent a PO Box at this Post Office?
You can search for and reserve PO Boxes online or apply in person by bringing two valid IDs and a completed application.
Are the PO Boxes accessible after the Post Office lobby hours?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary by location. Check with your local office for details.
What are the normal business hours of the United States Postal Service at 317 W Portal Ave?
This location is currently closed all days of the week.
What transit options are near the United States Postal Service on 317 W Portal Ave?
The West Portal and 14th Avenue station, a nearby train station, offers convenient transportation access to the Post Office area.
Are there dining options near the Post Office where I can grab a meal before or after my visit?
Yes, nearby restaurants include Copper Chimney, Taste Of India, Lion West Portal (a sushi restaurant), The Manor diner, and John Kitchen #3.
What local services can customers find near this Post Office?
Nearby services include Soroptimist International of San Francisco for community and charity work, White Daisy Nail Spa for beauty services, Joanne Ahn Mortgage Broker for financial assistance, and Mysa Day Spa for massage and hair removal.