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United States Postal Service

3.1
(232 reviews)

Business Details

1300 Evans Ave, San Francisco, CA
94188, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1300 Evans Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1300 Evans Ave, San Francisco, CA
94188, United States

Hours

Reviews

3.1
232 reviews
5 stars
95
4 stars
26
3 stars
9
2 stars
11
1 star
91

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several specific complaints about individual employees being condescending or dismissive.

Efficiency

While some reviews praised the quick service for passport appointments, many others noted long wait times and poor time management, particularly for walk-ins.

Mixed Experiences

There were contrasting experiences reported, with some customers having positive interactions with staff while others faced significant issues, leading to a lack of consistency in service quality.

Operational Issues

Customers expressed frustration with the handling of packages and mail, including delays and mismanagement of deliveries.
  • EH
    Evan Huang
    Feb 25, 2026
    1.0
    Staff are rude
  • RM
    Roberta Moore
    Jan 22, 2026
    2.0
    They treat you like garbage and still no response phone calls back from the consumer affairs of the post office to there messages on there phone says they return phone calls and I have been waiting almost 3 weeks and still no return phone calls either
  • H
    三藩市師奶 SF Housewife
    Jan 14, 2026
    3.0
    If you were applying passport there, it is important that make an appointment online and fill out and print the form before showing up.
  • SW
    steve watson
    Dec 10, 2025
    1.0
    I mailed about 30 checks out of this location one day at the end of October. All of the checks were stolen and the highest value checked had the name changed and they cashed it for over $19,000 none of the checks reached there destination so they had to have been stolen at the post office. This is the 2nd time this has happened. This location is not trust worthy.
  • AP
    Angie Peng
    Nov 22, 2025
    5.0
    The people who work here are professional, efficient, and very knowledgeable. Got in and out for a passport appointment in less than the allotted time.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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