United States Postal Service

3.9
38 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 867 Stockton St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
867 Stockton St, San Francisco, CA
94108, United States

Hours

Reviews

3.9
38 reviews
5 stars
23
4 stars
5
3 stars
2
2 stars
1
1 star
7
  • CL
    C de Laurentis
    Nov 29, 2025
    5.0
    bring back the 4+ stars for this location! there’s one woman who is sooo nice and makes cute small talk. super efficient and lovely customer service!
  • LS
    Liz Strong
    Sep 5, 2025
    5.0
    Super fast, even on a Friday. Used for Amazon return drop off
  • JP
    Jesse Pulido
    Aug 15, 2025
    1.0
    After an eye appointment, I visited this location to send a return package valued at under $50. The package was fully prepared—sealed, labeled with my return address—and I was ready to pay for postage. Despite this, I was explicitly refused service by both employees on duty (an older woman and a late 30’s man). There were no other customers present, yet both employees declined to assist me in any capacity, stating they “could not help.” They remained seated during the interaction, making no effort to offer an explanation, alternative, or basic customer service. This refusal of service was unwarranted, unprofessional, and completely unacceptable at a public postal facility. If a self-service kiosk had been available, I would have gladly completed the transaction without staff involvement. Instead, I was left with a demeaning and unnecessary experience that reflects poorly on this location’s operations and use of staff resources. I will not be returning, and I urge management to review the conduct of these employees and address this issue immediately.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.