The UPS Store

3.4
125 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #4592 in San Francisco offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Corner Of 4th & Townsend Streets In Mission Bay (Cal-Train Depot).

Details

  • DeliveryNot available

Location

The UPS Store
660 4th St, San Francisco, CA
94107, United States

Hours

Reviews

3.4
125 reviews
5 stars
69
4 stars
3
3 stars
2
2 stars
8
1 star
43

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praise friendly and helpful staff, others report rude and unprofessional behavior.

Pricing Issues

Many customers express frustration over high fees for printing and packaging, feeling that the costs are excessive compared to competitors.

Efficiency

Several reviews mention slow service and long wait times, with some customers experiencing delays even for simple tasks.

Mixed Experiences

While some customers have had positive experiences with specific staff members, others report consistently poor service at this location.

Convenience

The store's location is noted as convenient, but issues with staffing and service quality detract from the overall experience.
  • BR
    Blanca Reyes
    5 days ago
    1.0
    Got here and it was closed, that's not what made me mad. What made me mad was the employee that saw me getting out of my car and could've said "Sorry we're closed but visit us tomorrow, we open at 8 am." That right there would've given me a different outlook on UPS but nope, they continue to have a poor customer service reputation.
  • MK
    Manav Khurana
    Nov 14, 2025
    1.0
    Just the rudest staff. I’m a regular here and they just look at customers with such displeasure. They can’t even give us a single piece of tape when Amazon clearly says we don’t need a box or packaging to drop things off. Not sure what I did to be treated so poorly
  • CC
    Chris Connway
    Oct 20, 2025
    1.0
    they charge an egregious $5 to print labels. instead just go the sf public library which is a 4 min walk away and print your labels there for 10 cents :)
  • BB
    Bishop
    Oct 19, 2025
    5.0
    Great customer service. Made everything easy and anticipated my needs.
  • HS
    Harpreet Singh
    Oct 16, 2025
    5.0
    Great job

Frequently Asked Questions About The UPS Store

What services does The UPS Store #4592 in San Francisco offer?

The UPS Store #4592 provides packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.

Where is The UPS Store #4592 located?

It is located at 660 4th St, San Francisco, CA 94107, at the corner of 4th & Townsend Streets in Mission Bay near the Cal-Train Depot.