The UPS Store

3.6
188 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #0546 in San Francisco offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Located On Howard Street, Between Main And Spear Streets, Near The Rincon Center.

Details

  • DeliveryNot available

Location

The UPS Store
182 Howard St, San Francisco, CA
94105, United States

Hours

Reviews

3.6
188 reviews
5 stars
113
4 stars
8
3 stars
3
2 stars
3
1 star
61

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of individuals like Samir, Ivan, and Brady.

Pricing Issues

Several reviews highlighted concerns about high prices for services, including printing and notary services, with some customers feeling overcharged.

Operational Challenges

Customers reported issues with store hours, including being closed during posted hours and inconsistent service availability.

Mixed Experiences

While many customers had positive interactions, there were notable complaints about rude staff and poor handling of packages, leading to a lack of trust.
  • CC
    Charles Cunningham
    4 days ago
    1.0
    Made me pack my box outside otherwise $7 packing fee. Fee to print a label (prepaid) was $5. Overpriced and ridiculous. I left and went to the nearby USPS which had much more reasonable policies.
  • CC
    Campbell
    5 days ago
    1.0
    Worst customer service ever. I always have such a bad vibe when I come in here. There is always only a single employee working there, and the customers line up and block the door. The employee clocked out right in front of me while I was standing in line, and then I was told I had to wait “an hour or two” to get my items packaged. I feel bad for the employees, they are constantly overworked. I walked 10 minutes to another location and had zero issues.
  • AM
    Anjali Maven
    Dec 15, 2025
    5.0
    Alfonso is always the most helpful every time I need to pop in here for shipping/returns needs!
  • MB
    Monika Borgaonkar
    Dec 6, 2025
    5.0
    I recently took services from this store. Had to print some passport and DL copies and get it notarized. By mistake the notary forgot to return my passport . It was bit chaotic owing to the question whether notaries in CA are allowed/not allowed to actually stamp the copies. In the course of that conversation and in hurry to attend next appt, I forgot to pick my passport and notary too forgot to return. By the time I realized that the passport got left at the store it was past business hours of the store. I found out the actual store email using the internet and emailed it . I also went to UPS site and used the contact us from their website. Ivan, the store owner called me within minutes and promised to arrive at the store within 30 minutes. I picked a gift card on the way to the store . The owner called back when he had reopened the store and I was on the way anyways. I got my passport back. The owner refused to take the gift card saying he owes a lot to the community . It is very rare that these days you come across the goodness in people which is driven purely by a sense of responsibility to the community. Kindly please give more business to this store!!!
  • RL
    Radu Lungu
    Dec 1, 2025
    1.0
    Worst usp. They didn't want to print the label I already paid for

Frequently Asked Questions About The UPS Store

What services does The UPS Store #0546 in San Francisco offer?

The UPS Store #0546 offers packing, shipping, printing, document finishing, mailbox rental, notary services, shredding, faxing, and passport/photo ID services.

Where is The UPS Store #0546 located in San Francisco?

It is located at 182 Howard St, San Francisco, CA 94105, between Main and Spear Streets, near the Rincon Center.