The UPS Store

2.8
73 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #0167 in San Francisco offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Located In 3 Embarcadero - Corner Of Clay & Drum.

Details

  • DeliveryNot available

Location

The UPS Store
101A Clay Street, San Francisco, CA
94111, United States

Hours

Reviews

2.8
73 reviews
5 stars
31
4 stars
0
3 stars
2
2 stars
7
1 star
33
  • JL
    Jamila Loubriel
    Oct 1, 2025
    3.0
    Great location, and got my Amazon packages here several times, but it seems to be understaffed during busy hours. I hope that the corporate will do their part to ensure workers are paid well and get a couple more staff, to improve wait times during busy hours, especially since customers tend to try to “cut” and bypass others in line. This location would make a great place to have an Amazon locker, so staff could attend to customers and customers could even self serve for their Amazon pickups, since I imagine it’s difficult for the staff to accommodate so many customers. As a customer, for me it is a stressful experience. They offer a lot of services, so I’m sure a staff increase would serve both the business and customers best.
  • EB
    Emmett Bicker
    Sep 27, 2025
    5.0
    John Luk was amazing! He was super helpful in helping me send a package that I brought in. 10/10
  • RH
    Ryan Hedum
    Sep 5, 2025
    1.0
    Avoid this store. Go to FedEx right down the street instead. Alex was great and tried to help. Steve the manager is the reason for the low rating. Charging extra hidden fees with the rationale: “We are an independent franchise we can do what we want” UPS- this franchise is a bad representation of your brand.
  • JS
    Jacob Silzer
    Aug 26, 2025
    1.0
    No stock of small boxes to send internationally and apathetic person at the front desk could care less about customer service / assisting me.
  • JV
    Jo V
    Jul 28, 2025
    2.0
    The people that work here seem very unhappy. Sometimes the guy working at the counter (short, dark curly hair, heavier person) does not attend to you, he just waits and smirks then after a few minutes he would walk to help you asif he is doing you a favour. Ive come here more than 10 times to drop packages off and everytime I dont look forward to it because of the attitude of this guy. I always make sure I am friendly.

Frequently Asked Questions About The UPS Store

What services does The UPS Store at 101A Clay Street offer?

The UPS Store offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, passport/photo ID services, and small business support.

What are the operating hours of The UPS Store on weekdays?

The UPS Store is open Monday through Friday from 8:00 AM to 6:30 PM.