The UPS Store

3.6
151 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5037 in San Francisco offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Between Faxon Ave & Dorado Terrace - Between Walgreens And Target.

Details

  • DeliveryNot available

Location

The UPS Store
1728 Ocean Ave, San Francisco, CA
94112, United States

Hours

Reviews

3.6
151 reviews
5 stars
88
4 stars
9
3 stars
5
2 stars
6
1 star
43

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff, particularly Dennis and Mark, for their helpfulness, professionalism, and ability to handle complex requests.

Staff Attitude

While some reviews highlighted friendly and accommodating staff, others reported instances of rudeness and unprofessional behavior from certain employees.

Efficiency

Customers frequently noted the quick service and efficiency of the staff, especially during busy times, although there were complaints about long wait times.

Pricing Concerns

Several customers expressed dissatisfaction with the pricing of services and materials, feeling that costs were inflated.

Mixed Experiences

Overall, experiences varied widely, with some customers consistently enjoying excellent service while others reported negative interactions.
  • HA
    Heysum Ali
    Jan 5, 2026
    5.0
    Was stressed out about a business transaction during a rainy day, & the representative Jonathan walked me through the process & ultimately saved me money on my shipment. Best experience I've ever had at a UPS store
  • SW
    Stanley Wong
    Jan 2, 2026
    1.0
    The workers here are so rude.
  • GC
    Gemini CzN!
    Dec 13, 2025
    5.0
    This is the BEST UPS STORE that I’ve done business with. The folks at this location are very knowledgeable from every angle. On several occasions Dennis has made untangling my parcel mess and set me on the right track getting the job done a breeze. One of the last of good service as the age of ai destroys business/ customer relations. Great staff, great work GREAT PEOPLE!
  • ER
    erik rennenkampf
    Dec 8, 2025
    5.0
    Dennis was very helpful and patient awesome service
  • AG
    Audrey Gao
    Nov 25, 2025
    5.0
    Stopped by to print and ship a couple packages. Dennis was very helpful. Love this location

Frequently Asked Questions About The UPS Store

What services does The UPS Store #5037 in San Francisco offer?

The UPS Store #5037 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.

Where is The UPS Store #5037 located?

It is located at 1728 Ocean Ave, San Francisco, CA 94112, United States, between Faxon Ave and Dorado Terrace, and between Walgreens and Target.