The UPS Store

3.6
146 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #5037 in San Francisco offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Between Faxon Ave & Dorado Terrace - Between Walgreens And Target.

Details

  • DeliveryNot available

Location

The UPS Store
1728 Ocean Ave, San Francisco, CA
94112, United States

Hours

Reviews

3.6
146 reviews
5 stars
84
4 stars
9
3 stars
5
2 stars
6
1 star
42

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and professionalism of staff members like Dennis, Mark, and Ezekiel, highlighting their willingness to go above and beyond.

Inconsistency

Some customers reported negative experiences with certain staff members, describing them as rude or unhelpful, leading to mixed feelings about service quality.

Efficiency

Several reviews noted quick service and efficient handling of tasks, particularly during busy times, although some customers experienced long wait times.

Pricing Issues

Customers expressed dissatisfaction with high printing and packaging costs, feeling that prices were inflated compared to expectations.

Notary Services

Notary services received mixed feedback, with some customers praising the efficiency of staff like Mark, while others reported unprofessional behavior.
  • AI
    ASIAN, Inc.
    2 days ago
    5.0
    Dennis provided excellent service -- thank you!
  • DA
    Devin Ajimine
    6 days ago
    5.0
    Mark changed my life! He has been helpful every time I come to this place đŸ„ș I wish there were more people like Mark
  • VV
    Victoria
    Oct 11, 2025
    5.0
    I came in needing help with a last minute printing project and I must say, I am extremely pleased. 10/10 customer service!! To be specific, an employee named Dennis was super helpful and courteous. He made sure that he helped me get the exact dimensions and finish that I needed for my prints. He truly went above and beyond and balanced assisting all the other customers who needed help. I am so pleased with my project and glad that I came to UPS for my printing needs.
  • JF
    John Frame
    Oct 6, 2025
    1.0
    I don’t know who the man closing the store on Monday, October 6, 2025 was but boy was he incredibly unprofessional. At no point was there any hint of confrontation until he randomly walked asked away and yelled “I can’t handle that shit”. It was completely unwarranted and frankly rude. The other 2 patrons in the story were equally confused. Then he came back with an attitude and refused to help me even though the email I had specifically said “UPS will package and ship” the equipment being returned. When I tell you I was so hot walking out of there. Luckily this man met me after years of therapy and working on myself
 The lord was on his side today. Otherwise, I’d have torn through that store trying to rip his mouth out his face. 😑 Super lucky.
  • AR
    Alexa Rodriguez
    Oct 2, 2025
    5.0
    I went in to return multiple items and Jonathan was very helpful. He helped me process the returns on my phone and create the labels :) great service

Frequently Asked Questions About The UPS Store

What services does The UPS Store #5037 in San Francisco offer?

The UPS Store #5037 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.

Where is The UPS Store #5037 located?

It is located at 1728 Ocean Ave, San Francisco, CA 94112, United States, between Faxon Ave and Dorado Terrace, and between Walgreens and Target.