Location.com logo
Brand Certified

The UPS Store

3.7
(159 reviews)

Business Details

1728 Ocean Ave, San Francisco, CA
94112, United States
(415) 337-7755

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5037 in San Francisco offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Between Faxon Ave & Dorado Terrace - Between Walgreens And Target.

Details

  • DeliveryNot available

Location

The UPS Store
1728 Ocean Ave, San Francisco, CA
94112, United States

Hours

Reviews

3.7
159 reviews
5 stars
96
4 stars
9
3 stars
5
2 stars
6
1 star
43

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff, particularly Jonathan, Dennis, and Mark, for their exceptional and friendly service, often going above and beyond to assist.

Professionalism

Several reviews highlighted the professionalism and knowledge of the staff, with specific mentions of their ability to handle complex shipping and notary tasks efficiently.

Mixed Experiences

While many reviews were positive, there were notable complaints about rude behavior from some staff members, leading to a mixed perception of service quality.

Store Environment

The store was generally described as clean and organized, contributing to a pleasant customer experience.

Long Wait Times

Some customers reported long wait times during busy periods, suggesting a need for better staffing during peak hours.
  • RM
    Ricardo Mancia
    Feb 25, 2026
    5.0
    I came in today and Jonathan spoke on the phone with the Sonic agent and helped me process my return. I had no idea how to do it and have no one to help me , thank you Jonathan and thank you ups for the amazing customer service
  • SL
    Sarah Lightfoot
    Feb 9, 2026
    5.0
    10/10 customer service from Johnathan, would trust him with all my coffee deliveries
  • ML
    Misha Lubich
    Feb 9, 2026
    5.0
    Jonathan was incredibly kind and welcoming from the moment I walked in. He consistently greets customers, makes everyone feel comfortable, and always takes the extra step to wish people a great day. He helped track my lost package, clearly explained what was happening, and suggested the right next steps so I knew exactly what to do. Overall, this was the best UPS Store experience I’ve had - excellent customer service and a great attitude!! Thanks JP!
  • CL
    Carmen Lopez
    Jan 31, 2026
    5.0
    Dennis excelente atención muy amable en su trabajo y cordial
  • HG
    Howard Gallas
    Jan 22, 2026
    5.0
    I want to take a minute in order to write a review on the quality of service provided by Jonathan at the UPS Store #5037 located at 1728 Ocean Ave, San Francisco, CA. 94112. For approximately the past 90 days, I have been going to this UPS store as it is conveniently located near my house and, more importantly to me, the quality of customer service that I have consistently received by Jonathan. Specifically, I have been using UPS as my "go to" setting for shipping collectible artwork. Jonathan has guided me every step of the way to insure that these artworks are packaged safely, properly and will most assuredly reach their destination! Bottom line: I you need quality shipping services and advise, I would strongly encourage you to go to the Ocean Avenue UPS Store and seek out Jonathan. I know that feel confident that your packages were shipped properly. Howard G.

Frequently Asked Questions About The UPS Store

What services does The UPS Store #5037 in San Francisco offer?

The UPS Store #5037 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.

Where is The UPS Store #5037 located?

It is located at 1728 Ocean Ave, San Francisco, CA 94112, United States, between Faxon Ave and Dorado Terrace, and between Walgreens and Target.

Brand Certified Facts from The UPS Store

The UPS Store partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: