Brand Certified
The UPS Store
3.7(159 reviews)
Certified by The UPS Store • Mar 01, 2026
Business Details
1728 Ocean Ave, San Francisco, CA
94112, United States
Certified by The UPS Store • Mar 01, 2026
(415) 337-7755
Certified by The UPS Store • Mar 01, 2026
https://locations.theupsstore.com/ca/san-francisco/1728-ocean-ave
Certified by The UPS Store • Mar 01, 2026
About
Certified by The UPS Store • Mar 01, 2026
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5037 in San Francisco offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Between Faxon Ave & Dorado Terrace - Between Walgreens And Target.
Details
- DeliveryNot available
Location
Certified by The UPS Store • Mar 01, 2026
Hours
Certified by The UPS Store • Mar 01, 2026
Reviews
3.7
159 reviews
5 stars
96
4 stars
9
3 stars
5
2 stars
6
1 star
43
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff, particularly Jonathan, Dennis, and Mark, for their exceptional and friendly service, often going above and beyond to assist.
Professionalism
Several reviews highlighted the professionalism and knowledge of the staff, with specific mentions of their ability to handle complex shipping and notary tasks efficiently.
Mixed Experiences
While many reviews were positive, there were notable complaints about rude behavior from some staff members, leading to a mixed perception of service quality.
Store Environment
The store was generally described as clean and organized, contributing to a pleasant customer experience.
Long Wait Times
Some customers reported long wait times during busy periods, suggesting a need for better staffing during peak hours.
- RMRicardo ManciaFeb 25, 20265.0I came in today and Jonathan spoke on the phone with the Sonic agent and helped me process my return. I had no idea how to do it and have no one to help me , thank you Jonathan and thank you ups for the amazing customer service
- SLSarah LightfootFeb 9, 20265.010/10 customer service from Johnathan, would trust him with all my coffee deliveries
- MLMisha LubichFeb 9, 20265.0Jonathan was incredibly kind and welcoming from the moment I walked in. He consistently greets customers, makes everyone feel comfortable, and always takes the extra step to wish people a great day. He helped track my lost package, clearly explained what was happening, and suggested the right next steps so I knew exactly what to do. Overall, this was the best UPS Store experience I’ve had - excellent customer service and a great attitude!! Thanks JP!
- CLCarmen LopezJan 31, 20265.0Dennis excelente atención muy amable en su trabajo y cordial
- HGHoward GallasJan 22, 20265.0I want to take a minute in order to write a review on the quality of service provided by Jonathan at the UPS Store #5037 located at 1728 Ocean Ave, San Francisco, CA. 94112. For approximately the past 90 days, I have been going to this UPS store as it is conveniently located near my house and, more importantly to me, the quality of customer service that I have consistently received by Jonathan. Specifically, I have been using UPS as my "go to" setting for shipping collectible artwork. Jonathan has guided me every step of the way to insure that these artworks are packaged safely, properly and will most assuredly reach their destination! Bottom line: I you need quality shipping services and advise, I would strongly encourage you to go to the Ocean Avenue UPS Store and seek out Jonathan. I know that feel confident that your packages were shipped properly. Howard G.
Frequently Asked Questions About The UPS Store
What services does The UPS Store #5037 in San Francisco offer?
The UPS Store #5037 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.
Where is The UPS Store #5037 located?
It is located at 1728 Ocean Ave, San Francisco, CA 94112, United States, between Faxon Ave and Dorado Terrace, and between Walgreens and Target.
What are the operating hours of The UPS Store #5037?
Monday to Friday from 8:30 AM to 6:30 PM, Saturday from 9:00 AM to 5:00 PM, and closed on Sundays and certain holidays.
What payment options does The UPS Store #5037 accept?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Does The UPS Store #5037 offer mailbox rental services?
Yes, mailbox rentals and service are available at The UPS Store #5037.
Are there any nearby supermarkets for convenient shopping before or after visiting The UPS Store?
Yes, nearby supermarkets include El Mercadito, Huijing Fruit, and Westwood Produce, perfect for grocery or produce shopping before or after your visit.
Which nearby businesses can help with document shredding?
Shred Nations, located nearby, offers professional shredding services ideal for additional document destruction needs.
Are there any fitness centers close to The UPS Store #5037?
Elevate Group Fitness, a gym and Pilates studio, is located near The UPS Store, providing a good option for fitness activities before or after your visit.
How can a customer benefit from the location of The UPS Store #5037 being near Walgreens and Target?
Its location between Walgreens and Target makes it convenient for customers to combine errands such as mailing, shipping, or printing with shopping or picking up essentials from these stores.
What special offers can customers take advantage of at The UPS Store #5037?
Customers can save big with special offers and coupons available on their website.
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