The UPS Store

4.3
129 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #6609 in San Francisco offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Mission Bay.

Details

  • DeliveryNot available

Location

The UPS Store
1225 4th Street, San Francisco, CA
94158, United States

Hours

Reviews

4.3
129 reviews
5 stars
104
4 stars
3
3 stars
2
2 stars
1
1 star
19

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently described as friendly, helpful, and professional, with many customers highlighting individual employees like Paul and Adiva for their exceptional service.

Efficiency

Customers frequently mention the quick and efficient service, often noting minimal wait times and the ability to handle complex requests smoothly.

Pricing Concerns

Several reviews express dissatisfaction with high fees for services like printing labels, which some customers found excessive compared to other locations.

Store Cleanliness

The store is noted for being clean and well-organized, contributing to a pleasant customer experience.

Mixed Experiences

While many reviews are positive, there are occasional mentions of unprofessional behavior from specific staff members, indicating inconsistency in service quality.
  • AQ
    Amir Qorbani
    Nov 12, 2025
    1.0
    This is the last time I'm coming here! Everytime they overcharged me but today was unbelievable! They asked me to.put my Amazon return in a plastic bag and they charged me 7.88$ for it! That should be less than a dollar and they should have told me that they want almost 8$ for a simple plastic bag! Every time I have to spend 10 minutes to find a parking and pay 617$ for a copy or charged me for one small tape to close the box or now 8$ for a plastic bag!
  • LM
    Lydda Mia-Nakano
    Oct 21, 2025
    5.0
    My go to for shipping, amazon returns, passport photos, and notary. Staff are very friendly every visit and will go extra mile if needed.
  • CC
    Chris Connway
    Oct 20, 2025
    5.0
    the store employees are nice but don't print labels here they will charge you $5. instead just go the sf public library which is a 4 min walk away and print your labels there for 10 cents :)
  • AR
    Angela Riechers
    Oct 14, 2025
    5.0
    Prompt, courteous service, and trackable shipping. What’s not to like?
  • DL
    Derek Lee
    Oct 6, 2025
    1.0
    This place charges $20 to pick up your own package that UPS refused to deliver to apartment. "Hold for pick up" they will hold your package hostage

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in San Francisco offer?

The UPS Store offers packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, and passport/photo ID services.