FedEx Office Print & Ship Center

Reviews

• JB

  Janae Bowens

  6 days ago
  5.0
  My business partner and I received top-notch service from this FedEx during Super Bowl weekend. We were in town for a client event and needed to print several last-minute signs and displays for a Super Bowl party. After reaching out to multiple locations, this FedEx was the only one willing to stay late to help us. The signs turned out beautifully, the quality exceeded our expectations, and the staff was incredibly friendly and accommodating. We truly appreciated their professionalism and willingness to go the extra mile. I highly recommend working with them!
• CS

  Corinna Schutte

  Feb 24, 2026
  5.0
  This is hands down the best FedEx in SF. I came to them the night before the Super Bowl with a large, urgent order, and they turned it around incredibly fast. They stayed overtime and finished ahead of schedule. What also stood out was their constant communication, as they kept me updated after hours and made the whole process feel seamless. Omar and his team not only get the job done, they treat you like a real human being understanding the rapid response world we live in, not just another transaction. Truly exceptional service. Could not recommend more.
• AO

  ABDELHAFID OUANADI

  Feb 8, 2026
  1.0
  Terrible Costmer service
• MD

  Maria Demare

  Dec 30, 2025
  1.0
  Probably the worst customer service of any print shop I've ever been to. The worker at the counter complained rudely at everyone who asked them for help and provided several different reasons why they weren't able to help anyone with printing, all of which were ridiculous. I live a few blocks away and come here regularly for printing, but moving forward I will be going elsewhere because the service here is just so awful. They wouldn't print a single document for me without charging me a $50 rush fee even though it literally required them to push "print". The worst employee at this branch I wont name, but their condescending tone, rudeness to me and other customers, and entitlement/laziness make asking for any help at all here anxiety provoking. I couldn't get my document printed after over an hour, so I asked then to refund the $58 I had paid towards a print card. When I expressed frustration that they wouldn't help me with my printing at the self help station, the employee who had been incredibly rude to me already, smirked and said "Well have a lovely day" in a snotty way when I had just expressed that I was upset and then they looked at and smirked at a fellow employee. I spent over an hour trying to print ONE document and no one would provide any assistance despite there being next to no one in there the whole time and numerous available employees were wandering aimlessly on the floor. Just shockingly bad customer service.
• MM

  M

  Sep 25, 2025
  1.0
  I was wondering why FedEx centers in the city had such poor reviews and now I understand why. It’s bad customer service to nickel & dime your customers. The locations in the peninsula are much more friendly and helpful.

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