United States Postal Service

3.2
84 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 300 E Bonita Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
300 E Bonita Ave, San Dimas, CA
91773, United States

Hours

Reviews

3.2
84 reviews
5 stars
40
4 stars
7
3 stars
3
2 stars
1
1 star
33
  • LC
    Linn Chang
    Oct 28, 2025
    5.0
    I want to give a huge shoutout to the USPS customer service rep, AL who’s been helping me track my missing letter every day since I asked for help. His dedication and care have turned a frustrating situation into a reminder that great customer service still exists. He treats my concern like it matters—and that means everything
  • JS
    jesse saldana
    Aug 26, 2025
    1.0
    The Front desk individual by the name of Jay doesn’t know how to do her job properly and doesn’t understand that you don’t need to put your phone number on the paperwork. This is the 2nd time I’ve had issues with this post office and it doesn’t seem to get any better here. I’d avoid at all cost to save yourself the time and headache of dealing with incompetent individuals
  • SF
    slopchute Feliciano
    Jun 10, 2025
    1.0
    More destroyed mail in my p.o box, they jamm packages in my small box So tight I can't pull them out of the front. I asked to speak to a supervisor but it was taking so long I left. Need better supervision at this post office. Quality Control is terrible.
  • CC
    Charles
    Jun 9, 2025
    4.0
    Great post office and staff but I “lost” a 11 1/4 inch 9k gold mens, anklet here. If you find please send back to my forwarding mail address, i had PO Box 97.. it would be greatly appreciated and I would compensate you.
  • CD
    Carmen Devey
    Apr 4, 2018
    1.0
    The service is this place is terrible especially when you ask questions before you do a passport for underage even like that I had to come three times to get the right documents after I ask the same thing twice. This employee named Norma is the worst customer service ever. She is the rudest person for this kind of job. Please supervisors read this review and train your people to have a better attitude for customers. On top of that we should not have to pay a fee for this awful service.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.