United States Postal Service

Reviews

• JC

  Jsy Cas

  1 day ago
  5.0
  Great customer service 👏
• MD

  Mike Durham

  Jan 21, 2026
  5.0
  Te people that work at this post office are so awesome! Even though it’s now out of my way, I continue to keep my PO Box here because the staff are that incredible. Every single person who works here is kind, patient, and genuinely helpful. I’ve watched them deal with some truly difficult customers, and they still manage to stay calm, friendly, and even laugh it off. That says a lot. Today really summed it up for me. I walked in and they greeted me by name — “Michael, here’s your box.” No line, no confusion, no hassle. They knew exactly why I was there and took care of it immediately. In a time when customer service often feels rushed or impersonal, this place feels the opposite. You’re treated like a human being, not a number. That kind of consistency and care is rare, and it deserves to be recognized. Hands down, the best post office I’ve ever been to. If the people who work here ever wonder if it makes a difference — it absolutely does.
• CW

  Chris Williams

  Nov 8, 2025
  5.0
  Not sure why all the bad reviews. Good parking, they have self-checkout machine, staff is nice, they're open for more hours than most USPS, and there's a good coffee shop basically next door!
• AH

  Alex Hunter

  Nov 19, 2022
  1.0
  Tierrasanta Post Office is the absolute worst! The mail man did not knock on the door or ring the bell for a package that required a signature. I was home the whole time. He just left the notice with the rest of the mail in the mailbox. Now the post office is only open 9-5 which is the hours I work so I can’t pick up my package that has medication that I need to take everyday until next Saturday. A whole week without medication because he didn’t bother to even knock on the door. Tried calling the post office but it just rings and rings and then hangs up, they do not bother to even answer the phone. No way to contact the mailman or let him know that he needs to knock or ring the bell to check if someone’s home to get a signature, he can’t just assume no one is home, I can see this being an ongoing problem. Very frustrating and unprofessional. Lazy people who work there that don’t care for your mail or about customer service.
• MS

  Michael Scott

  Aug 23, 2019
  1.0
  Had a package that was suppose to be delivered on tuesday but they somehow messed up and sent my package to the wrong zip code so I had to call and re schedule the delivery for the next day but they couldn't even do that I didn't get my package and i still haven't gotten it I even went there to see if they had it and they did not so great job guys real outstanding work

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