United States Postal Service

2.2
229 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 2150 Comstock St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2150 Comstock St, San Diego, CA
92111, United States

Hours

Reviews

2.2
229 reviews
5 stars
55
4 stars
14
3 stars
8
2 stars
7
1 star
145

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, particularly highlighting negative experiences with an employee named Blanca.

Efficiency

Customers frequently mentioned long wait times and understaffing, leading to frustration with service speed.

Package Handling

There are numerous complaints about lost or mishandled packages, with some customers stating they would avoid this post office due to reliability issues.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their helpfulness and friendly service.
  • PP
    PCG
    Dec 31, 2025
    1.0
    I simply asked for a shipping label. They rudely, patronizingly, condescendingly demanded I write my address on the box first, going so far as writing "To:" and "From:" for me. There's literally a computer in front of you. ASK ME FOR THE ADDRESS AND TYPE IT. I went to UPS and got the exact same thing done with literally no hassle.
  • DZ
    David Z
    Dec 31, 2025
    5.0
    Great location with friendly employees who even hosted tours for my daughter’s school.
  • JC
    J Campy
    Oct 20, 2025
    1.0
    Incompetence of the highest level. I contacted them to put a hold on my mail delivery because I was going to be out of town for a week and was expecting a package might get delivered a day or 2 before I returned. Everything seemed to be ok with that process. They assured me they would hold all the mail, and I could pick up when I returned. Two days before I returned from the trip, I checked the tracking information for the package that was expected, and it was delivered! I thought to myself, 'No way, they said they would hold it'. I called the post office, and they apologized for the inconvenience and said they would have a delivery person pick it up and hold it until I get back. I return from my trip, and the package is on my doorstep STILL! They did nothing! I checked my mailbox, and there's a bunch of mail from the week there. Including a paper that specifically stated I requested a hold, the day it started, and the day it ended! So they completely ignored my request to hold my mail. With their unlimited incompetence, they even DELIVERED THE HOLD REQUEST PAPERWORK TO ME!!! Thank God nobody stole the package. They need to seriously restructure their management personnel and hold LOTS of training, this location is awful! I WISH I could choose which post office services my residence!
  • LM
    Logan McDaniel
    Sep 27, 2025
    1.0
    Sign says they're open until 3 on Saturdays. Show up at 2:30 and they are already closed
  • DM
    D M
    Sep 19, 2025
    5.0
    I went in for a service update to an address change, came in prepared with my scan code, and was assisted by April who is phenomenal! In addition, I also want to point out that there were other customers who were being assisted by another member by the name of Morgan, who appeared to be having a great experience from My Perception given that they were laughing and enjoying the company from exchanging conversation.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.