United States Postal Service

3.2
73 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 16767 Bernardo Center Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
16767 Bernardo Center Dr, San Diego, CA
92128, United States

Hours

Reviews

3.2
73 reviews
5 stars
30
4 stars
9
3 stars
2
2 stars
7
1 star
25
  • JM
    J M
    6 days ago
    1.0
    Horrible service stood in line for 1 h and had to leave because they were so slow
  • LS
    Logan Schmid
    Sep 11, 2025
    5.0
    They were short staffed but the lady still helped me with my passport application quickly and very kindly, with no trouble
  • SS
    Sheryl Saunders
    Aug 20, 2025
    1.0
    I had a 8:45am passport appointment and I arrived at 8:30am. The clerk at the window said the passport person was not there yet, and she had no idea when or if this person would be showing up today. I waited for an hour and finally gave up! The clerk called her boss who obviously had no idea if or when other employees were showing up to work today. The clerk at the desk was expected to work the entire facility by herself with no breaks until her boss could find somebody to come to work. Is this they way our postal service is allowed to be managed? If this were a private business, they would have fired someone, or gone out of business. It took me 4 weeks just to get this appointment and so now I'll have to find another way and wait another 4 weeks!!
  • AC
    Anit Chauhan
    Aug 5, 2025
    1.0
    Wrong hours posted on the website and toll free numbers
  • KL
    Kaizhen Li
    Jul 7, 2025
    5.0
    I applied passports for my family here, the lady helping us is very nice and knowledgeable.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.