Business Details
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Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 11251 Rancho Carmel Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
United States Postal Service
11251 Rancho Carmel Dr, San Diego, CA
92199, United States
Hours
Reviews
3.3
206 reviews
5 stars
98
4 stars
21
3 stars
9
2 stars
6
1 star
72
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for their friendliness and helpfulness, others are reported as rude and unprofessional.
Efficiency
Many customers experienced long wait times and inefficiencies, particularly in the passport office and during package drop-offs.
Cleanliness and Accessibility
The facility is generally noted for being clean and well-organized, with good access to self-service kiosks and ample parking.
Staffing Issues
Several reviews mention understaffing and disorganization, particularly in the passport office, leading to delays and frustration for customers.
Positive Experiences
Despite the negative feedback, many customers report positive experiences, especially regarding quick service for passport applications and friendly staff interactions.
- ARAlexandra Reinhardt2 days ago1.0Do not come to this location for passports. They experience multiple shut-offs to their system and fail to give notice. They kept many people waiting unnecessarily.
- CLChiaen LuNov 15, 20255.0David who helped us with passport was so friendly and went above and beyond!
- AMAnthony MorenoOct 3, 20253.0Really disappointed with how downhill this post office has fallen. Used to have three drive through lanes of mailboxes; now they are gone. This morning while driving through the parking lot to find a spot, two employees were slowly walking down the middle of the road towards me, blocking the path and they could care less as they chatted with each other. Zero effort made to move to the sides of the driveway. I sat in my car for half a minute waiting for them to finally pass. Real entitled BS behavior.
- DGDan GreeneAug 30, 20253.0This place does take passports but they are backed up 30 minutes every time. I understand staffing might be low, but don't have so many passport times slots if you don't have the manning.
- ASAmir SassineAug 26, 20255.0The staff are very friendly and helpful, given a dock once I checked in. Pickup at 6am but got a dock before 4:30. Great communication skills here. Started loading just as fast. Checkin next to dock 63.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 11251 Rancho Carmel Dr, San Diego?
This Post Office offers mail and package shipping, money orders, PO boxes, passport services, gift cards, and more.
Can I submit a first-time passport application at this US Postal Service location?
Yes, thousands of Post Offices, including this one, accept first-time passport applications and often provide passport photo services by appointment.
Do I need an appointment for passport services at this location?
Most Post Offices offering passport services require scheduling an appointment through the online scheduler, though some offer limited walk-in hours.
What is the fee for a passport photo at this USPS location?
The current fee for a passport photo is $15.
How do I reserve a PO Box at this Post Office?
You can search for available PO Boxes and reserve one online quickly and securely at https://www.usps.com/manage/po-boxes.htm, then complete the setup in person.
What are the lobby access hours for PO Boxes at this USPS branch?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, though hours may vary. Check with this Post Office for specific lobby hours.
Are there other postal services or government offices near this USPS location in San Diego?
Yes, nearby postal-related places include the USPS Margaret Sellers P&D Center, USPS Collection Point, Carmel Mountain Post Office, and MLS Post Office Processing Plant, which provide regional mail processing and public services.
What professional services are available near the 11251 Rancho Carmel Dr Post Office?
Nearby you can find Ink It Notary Service for notary and financial services, The Law Office of Gerald Maliszewski for legal support, and Carlton Roark, a commercial real estate broker and capital advisor.
Are there retail and wellness options close to this USPS location for convenience before or after visiting?
Yes, nearby retail and wellness places include Le Soleil Nails & Spa for beauty treatments, GNC and Cali Nutrition for supplements, and Sally Beauty for cosmetic supplies.
How can customers benefit from nearby businesses when visiting the United States Postal Service at 11251 Rancho Carmel Dr?
Customers can combine their postal visit with nearby services such as notary and legal services, real estate assistance, fitness at STRIDE Fitness, and dining at Potstickers restaurant, enhancing convenience and efficiency.