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Visit your local Post Office™ at 4740 Mission Gorge Pl to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
United States Postal Service
4740 Mission Gorge Pl, San Diego, CA
92120, United States
Hours
Reviews
2.6
160 reviews
5 stars
50
4 stars
13
3 stars
5
2 stars
8
1 star
84
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service quality are mixed, with some praising friendly and helpful staff while others report rude and unprofessional behavior.
Delivery Issues
Numerous complaints about lost or misdelivered packages, with customers expressing frustration over unreliable mail delivery.
Staff Attitude
Feedback indicates a significant inconsistency in staff attitude, with some employees being described as friendly and helpful, while others are noted for being rude and dismissive.
Wait Times
Customers frequently mention long wait times, especially during peak hours, leading to frustration with service efficiency.
Management Concerns
Several reviews highlight issues with management and accountability, particularly regarding the handling of customer complaints and service failures.
- MMMicheleNov 10, 20251.0I went up to the front clerk to inquire about forwarding mail internationally. She said USPS did not do that and that my only options were to forward my mail to someone else in the U.S. or have someone pick up my mail for me at my PO Box. That didn't sit right with me but I went ahead and did that. I live outside the U.S. now, and just found out this is incorrect according to their official website. USPS really needs to do a better job at training their employees nationwide because this is an issue across all USPS offices and its very unfortunate how unknowledgeable the staff is. There's also a lady I would get help from who was always on her phone in the front and she kept giving me the wrong forms to fill out to close by PO Box. How about not being on your phone and picking up a training manual while at work.
- JPJN PandaNov 8, 20255.0I want to give a huge thank you to Dee at the USPS office for her outstanding help with my missing package. I had filed a service request after I couldn’t find my delivery, and Dee went above and beyond to assist me. She personally reached out every day with updates, asked the carrier to recheck the mailboxes in our apartment complex, and kept me informed at every step. In the end, the package was found at our apartment office — and it was all thanks to Dee’s dedication, consistent follow-ups, and clear communication. I truly appreciate how much effort she put into helping me resolve the issue. Initially, I thought the package was gone for good, but Dee and the carrier worked together to make sure it was found. Excellent service and genuine care — thank you, Dee!
- DAderon abbottNov 4, 20255.0Always helpful
- RBRB BHOct 12, 20254.0The quality of service is getting better everyday. Thank you for working during October 2025, while you don't even know if you will get paid...
- AJAtavia JonesAug 12, 20251.0This is by far the worst post office. Do not get a PO Box here… My mail is always always always going missing. I know this because I have informed delivery. My Amazon packages take up to a week to get into my box and no one has the answers for anything so frustrating. And for some reason, the supervisor always has a nasty attitude… I just don’t get it.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service located at 4740 Mission Gorge Pl?
You can send mail, ship packages, purchase money orders, rent Post Office™ boxes, apply for passports, buy gift cards, and access other related services.
Can I apply for a U.S. passport at this Post Office?
Yes, this location accepts first-time U.S. passport applications and can take passport photos by appointment.
Do I need to schedule an appointment for passport services at this Post Office?
Most passport services require an appointment made through the online scheduler, although limited walk-in hours are available at select locations.
What are the business hours of the United States Postal Service at 4740 Mission Gorge Pl?
Open Monday through Friday from 8:30 AM to 5:00 PM, Saturday from 10:00 AM to 2:00 PM, and closed on Sundays.
How can I rent a PO Box at this Post Office?
You can reserve a PO Box online or apply in person by bringing two valid IDs and a completed application to the location.
Is 24/7 access available to PO Boxes at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes; however, access hours may vary, so it's best to confirm with this Post Office.
Are there any nearby USPS facilities that can assist with mail collection?
Yes, nearby USPS facilities include the US Post Office and USPS Collection Point, which provide mail collection and storage options for your convenience.
What nearby places can I visit after my trip to the Post Office?
Nearby you can visit Envision Personalized Health for wellness services, Saucony shoe store, or The Fresh Yard clothing store for shopping and health needs.
Are there any public transit or travel options near the Post Office?
Interstate 8 East is nearby, providing easy travel access to and from the Post Office location for customers commuting by car.
Where can I find additional USPS information or schedule passport appointments for this location?
You can visit the official USPS website or use the online appointment scheduler provided by USPS to book passport services.