United States Postal Service

2.8
200 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 9051 Mira Mesa Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
9051 Mira Mesa Blvd, San Diego, CA
92126, United States

Hours

Reviews

2.8
200 reviews
5 stars
69
4 stars
20
3 stars
6
2 stars
9
1 star
96

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of friendly and rude staff, with some employees providing excellent service while others are reported as unhelpful and aggressive.

Package Handling

Numerous complaints about lost or damaged packages, with allegations of theft by employees and poor handling practices.

Long Wait Times

Customers frequently mention long lines and slow service, leading to frustration and dissatisfaction.

Inconsistent Experiences

While some customers report positive experiences, many others express significant dissatisfaction, suggesting a lack of consistency in service quality.
  • SL
    Scott Leslie
    3 days ago
    5.0
    Even though it was blocked off, I could at least buy a stamp from the automatic postage machine as the window was closed due to repairs
  • BH
    B Howe
    Nov 28, 2025
    2.0
    They close the lobby at night. I'm used to being able to buy stamps after my late shift and now I can't. I guess if you have a box in here you have a code to get in. But this is ridiculous to close the lobby. Not everyone has an 8 to 5 life
  • JP
    Jon Padilla
    Oct 29, 2025
    5.0
    USPS as old as this country. The backbone of communications for this country and our way of life. Highly recommended.
  • AA
    Adrienne
    Oct 28, 2025
    1.0
    A worker here steals my packages when dropped off in the self-service bin. I own a lingerie and handmade bikini business. Any time I drop a package off with a prepaid label but don’t scan the label in the kiosk, the package goes missing. Sometimes the kiosk is down or there are many customers so we’ll drop our deliveries off in a hurry. Almost every time we’ve done this one goes missing. When you check the tracking info it looks as if we never dropped the package off. This is how they are able to steal the package because there is no proof that it was ever there if the worker does not scan it. It’s a shame that someone here recognizes our store name and pockets our customer’s orders. Since we sell mostly bikinis and lingerie, our packages are very small. It’s happened about 5 times now and we barely even go to this location anymore. We’ve even had a customer receive an open empty package. After speaking to the local post office for that delivery we were told the package arrived empty. The Carmel Mountain location is actually open 24/7 and we’ve never lost a package there so we’ll be driving out of the way every time from now on.
  • DS
    Danielle Spahn
    Oct 11, 2025
    5.0
    Went to buy some tape to seal up a package, and the clerk expertly sealed my box and attached the shipping label for me.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.