United States Postal Service

3.5
158 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 815 E St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
815 E St, San Diego, CA
92101, United States

Hours

Reviews

3.5
158 reviews
5 stars
79
4 stars
16
3 stars
13
2 stars
4
1 star
46

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Many customers praised the staff for being friendly, helpful, and knowledgeable, although some reported instances of rudeness from specific employees.

Service Speed

Customers frequently noted slow service and long wait times, particularly during busy periods, which led to frustration.

Building Condition

The post office is located in a historic building that customers found beautiful, but the surrounding area was often described as unkempt and unsafe.

Package Issues

Several reviews mentioned problems with lost or delayed packages, leading to dissatisfaction with the postal service.

Accessibility Concerns

There were comments about the lack of clear accessibility options for disabled customers, particularly regarding the entrance.
  • MM
    Moustapha Abakar Moussa
    Oct 3, 2025
    5.0
    Pas encore mais je pense
  • RJ
    Rose Jazo
    Sep 11, 2025
    5.0
    This USPS office is wonderful! The staff are always so friendly and helpful, which makes every visit a pleasant experience. The inside of the building has a charming vintage feel. I usually walk there but sometimes I drive on my way somewhere and find parking nearby easily.
  • AA
    Alfredo Antoine
    Sep 2, 2025
    1.0
    Stopped to drop something off, there were about 12 people in front of me and 2 workers at the windows. I had a prepaid package, but there’s no kiosk to scan at. After waiting for about 15 minutes and only one person getting service, I had to leave because I don’t have all day.
  • LK
    Lara Keller
    Aug 4, 2025
    4.0
    These workers have amazing attitudes but this location is so hectic apparently the first Monday of the month! It takes an hour for what should be 5 minutes because they have only 2 people working and 2 systems running. Did they have to cut costs? Well if so, here’s another customer complaining that you can use as proof of it creating inefficiencies. But please don’t blame workers here who are doing their best with the people and resources they have.
  • DM
    D ION MUZIK
    Jul 19, 2025
    1.0
    I’ve been coming here for years with a few minor situations, but Carol at the desk is the worst and rudest person I’ve came across in a long time, everyone else big up yourself but Carol is the worst and she needs to fix her face.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.