Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 4193 University Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.5
139 reviews
5 stars
34
4 stars
14
3 stars
11
2 stars
4
1 star
76
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several instances of poor treatment and lack of assistance.
Package Handling
Numerous complaints about lost or mishandled packages, with customers expressing frustration over the lack of accountability.
Wait Times
Customers frequently mentioned long lines and slow service, particularly during busy hours.
Location Issues
The post office is located in a sketchy area, with parking difficulties and safety concerns noted by several reviewers.
Mixed Experiences
While some customers had positive interactions with specific staff members, the overall sentiment leaned towards dissatisfaction.
- MMMeli MoralesNov 14, 20255.0I was once allergic to the post office! I was always putting off getting things in the mail. Lately, I'm going in quite often after a job transition made me reliant on shipping ebay items for income. There have been times a whole line of people in front of me had errors or were unprepared for their transactions, and I have not seen staff handle customers with anything but patience and care. At other usps offices, I have seen people with housing or language barriers treated poorly. Not here. I have also been told by more than one person that the mail carriers at this hub are significantly more attractive than at other locations.
- EWEbony WilliamsJul 25, 20251.0David was so rude from the moment he greeted me. I didn’t put my address on the envelope because I hadn’t paid for it yet and he gave me an attitude like I ruined his day. I didn’t know I could write on something I didn’t pay for. Then he continued to be sassy to me when I explained I hadn’t paid for it. I waited for another woman instead of going to him and she was so sweet and kind. David needs a new job because clearly he hates people but hates himself more!
- TMTimothy MorinNov 23, 20245.0Staff is great- knowlegable and friendly! Lines can be long but that's probably because of the location. Parking in the lot is very convenient!
- TBTiffany BurnettJul 15, 20191.0I really wish I could leave NEGATIVE stars. Before I could even ask my question I was told they wouldn’t ship my package because the edges weren’t flat. I send mail regularly to deployed service members, and often times the boxes will be convex at the seam because “if it fits it ships”. Not here, I didn’t even make it to the counter before an older woman yelled at me from across the store they wouldn’t be able to ship it like that. I simply told her I would go to my normal shipping location where I’ve NEVER had an issue like that. The women who work in this store need an attitude adjustment, and to stop being so nasty towards PAYING customers. Even if a customer is wrong, there is a more tactful way to communicate with them instead of yelling across the store at them, especially while other people are around. They all need to retire or get FIRED and hire more APPRECIATIVE, professional staff in this location. I will absolutely NOT go back there, and I will tell everyone in the area to stay away! City Heights already has a bad rep, the postal clerks are even awful. -5 stars from me.
- PHPercellar HoytSep 15, 20172.0Carrier always late and constantly witholding my mail post office needs a real shake up and everybody there needs to be transfer out of the zip code
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service location at 4193 University Ave offer?
They offer mailing and shipping services, money orders, Post Office boxes, passports, gift cards, and more.
Can I apply for a passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and most locations can also take your passport photo. You should complete and print your passport application form before applying.
Do I need an appointment for passport services here?
Most postal locations offering passport services require appointments via the online scheduler, though limited walk-in hours are available at select locations.
What are the hours of operation for this Post Office?
Monday to Friday, 9:30 AM to 5:00 PM; Saturday, 10:00 AM to 12:00 PM; closed on Sunday.
How much does a passport photo cost at this Post Office?
The fee for a passport photo is $15.
How can I rent a PO Box at this location?
You can apply for a PO Box online or in person, bringing two valid IDs and your completed application if applying on site. Online reservations are available at the USPS website.
Are PO Boxes accessible after regular business hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby; however, access hours may vary, so check with this Post Office specifically.
What nearby places can I visit after my trip to the United States Postal Service?
Nearby you can visit Lucy Ethiopian Restaurant and Asmara Eritrean & Ethiopian Restaurant for dining, Yohed Coffee for a cafe experience, and Ruby Flowers for gifts and flowers.
Are there convenient beauty or nail salons near the Post Office?
Yes, nearby nail and beauty salons include Hair and Nails Today, polo nails #2, My's Hair & Nails, Polo 2 Nails, and Nails Today.
How can nearby nearby businesses like TIC Digital Marketing and Inscriptu, Inc. be helpful for local business customers?
TIC Digital Marketing offers marketing services while Inscriptu, Inc. provides printing and signage services. Customers may coordinate with these nearby businesses for promotional or printing needs after visiting the Post Office.