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Brand Certified

United States Postal Service

2.5
(149 reviews)

Business Details

6401 El Cajon Blvd, San Diego, CA
92115, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 6401 El Cajon Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
6401 El Cajon Blvd, San Diego, CA
92115, United States

Hours

Reviews

2.5
149 reviews
5 stars
40
4 stars
14
3 stars
7
2 stars
6
1 star
82

What are people saying?

AI-generated from recent customer reviews

Customer Service

While some employees are praised for their friendliness and helpfulness, others are reported to be rude and dismissive, leading to a mixed experience for customers.

Delivery Issues

Numerous complaints about packages not being delivered, misdelivered, or lost, causing significant frustration among customers.

Facility Access

Customers noted difficulties with accessibility, particularly for those with mobility aids, and issues with the facility's cleanliness and organization.

Long Wait Times

Many reviews mention long lines and slow service, especially during busy periods, contributing to customer dissatisfaction.

Inconsistent Experiences

Some customers report positive experiences with specific staff members, while others have had negative interactions, indicating inconsistency in service quality.
  • MC
    M. Frankie C
    Jan 30, 2026
    4.0
    Always met with friendly postal workers when here. My only issue is that when I was reliant on mobility aids (rollator and wheelchair) it was very difficult to get in or out the door as there is no handicap access ♿
  • BS
    Barbara Sangster
    Jan 20, 2026
    5.0
    I ship things from here all the time and the folks who work there are super kind and efficient every time.
  • RH
    Ricardo Hirata-Okamoto
    Jan 18, 2026
    5.0
    Great service and attitude
  • AF
    Alli F
    Dec 23, 2025
    5.0
    I accidentally printed my shipping labels too big and the worker, Arnel, was very nice to both me and my husband about it. He ended up taping the labels up for us and was so friendly the whole time. Apparently their motto is “We’ll always make it work!” 😹 thank you Arnel!
  • LJ
    Leighton Jones
    Dec 15, 2025
    5.0
    Nice facility. Really nice staff. It was a joy to mail Christmas packages with them. Thank you for taking the time to make a positive experience during a busy time of year.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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