Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 6401 El Cajon Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Feedback on customer service is mixed; while some employees are praised for their helpfulness and friendliness, others are criticized for rudeness and unprofessional behavior.
Delivery Issues
Numerous complaints about lost packages, misdeliveries, and unreliable tracking have been reported, leading to significant customer frustration.
Facility Conditions
The post office is often described as crowded with limited parking, and some customers noted that the facility is clean and well-maintained.
Staffing Problems
Several reviews mention understaffing, leading to long wait times and inadequate service during busy periods.
Inconsistent Experiences
Customers report a wide range of experiences, from excellent service to extremely poor interactions, indicating inconsistency in service quality.
RR
R
2 days ago
1.0
Very regularly do they refuse to deliver my packages and I have to go in person on a Saturday cus I work mon-fri and cannot make it in.
I put mail on hold on vacation, and they deliver my mail and leave packages out... but yet when I am home and have mail on regular delivery, they wont leave my packages. Make it make sense!
They leave cannot deliver notices, and when I attempt to reschedule, it wont allow as they regularly will scan multiple other people's packages on my delivery sheet so I cant get my packages delivered. Nightmare
RH
Raquel Holden
Nov 14, 2025
5.0
Arnel today, so thank you, he went above and beyond and warmed my heart. 😊 the people there are always nice, helpful and knowledgeable.
This Post Office is steps away from the MTS Bus #1.
JD
James Duggins
Oct 20, 2025
1.0
9200190391694702645188, this is my package that was supposed to be delivered at 6:45 PM and never arrived. This post office is going to steal and liars. They need to be accountable for the bullshit in Mailman for stealing somebody else’s property and say they delivered it when they didn’t.
CR
Claire R
Jun 24, 2025
1.0
I dropped off a package for a Depop order at this location and it was never scanned in, so the item never received tracking. This is frustrating because every other USPS location I’ve used automatically scans packages when they’re dropped off—as they should. Days later, I came back in to check the status since I was being held accountable by both the buyer and the app, only to be told that I have to specifically request for them to scan packages in order to get tracking. That’s completely ridiculous and simply not true. Tracking is a standard part of USPS shipping, and it shouldn’t be something customers have to ask for. Very disappointed and stressed because of this careless handling.
FM
Francisco Meza
Jul 20, 2015
3.0
It's okay. Why? Because they are only open from 9am - 5pm. Good thing I work for myself. Everyone else will have to wait until Saturday.
There is ALWAYS a line here. I don't understand why they don't put one of those blue do-it-yourself shipping modules. There would be less line.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 6401 El Cajon Blvd offer?
They offer mail and package sending, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this Post Office location?
Yes, they accept first-time passport applications and usually provide passport photo services by appointment.
Do I need to make an appointment for passport services at this USPS?
Yes, most passport services require scheduling an appointment using the online scheduler, though limited walk-in hours may be available.
What are the hours of operation for this Post Office?
Monday through Friday from 9:00 AM to 5:00 PM, Saturdays 9:00 AM to 12:00 PM, closed Sundays.
How can I rent a PO Box at the 6401 El Cajon Blvd Post Office?
You can apply online or in person with two valid IDs and a completed application.
Is there 24/7 access to PO Boxes at this USPS location?
Most USPS locations offer 24/7 lobby access to PO Boxes but hours may vary, so check with this Post Office for specifics.
What nearby places can I visit when coming to the Post Office at 6401 El Cajon Blvd?
Nearby you can find restaurants like Great Wall Express and Pokedon, the gym Renegade, and the park Clay Park for relaxation or dining before or after your visit.
Are there any nearby services for quick money transfers near the Post Office?
Yes, Western Union is close by for money transfer services, convenient if you need to send money in addition to postal services.
Where can I find locksmith services near the USPS location?
KeyMe Locksmiths is nearby for any key or lock-related needs.
What local transit or landmarks can help me find the United States Postal Service at 6401 El Cajon Blvd?
You can find the USPS near well-known locations like Andrew Jackson Post Office and other postal centers; also, Clay Park and nearby restaurants provide good landmarks for orientation.