Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 4640 Cass St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
3.1
136 reviews
5 stars
58
4 stars
11
3 stars
6
2 stars
8
1 star
53
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised the staff for being friendly, helpful, and attentive, with specific mentions of employees like Ronnie and Bahez.
Service Speed
While staff were noted for their friendliness, several reviews highlighted long wait times and slow service during busy periods.
Customer Service Issues
There were multiple complaints about poor customer service experiences, including rude behavior from some employees and difficulties in reaching the post office by phone.
Facility Condition
Customers mentioned that the post office could use updates and improvements, indicating a need for better organization and maintenance.
Delivery Problems
Several reviews reported issues with package delivery, including misdeliveries and lack of adherence to delivery instructions.
- LMLila MuftiOct 28, 20255.0Ronnie and Bahez are what makes this place run. They are some great postmasters and always have the eagerness to help. Place could use some updating but overall pretty happy with the service there.
- EKElaine KuckertzAug 6, 20255.0I love this USPS location! First of all, the A/C hits so good when you walk in. Secondly, the staff here are great at keeping the line moving during busy times. Lastly, the staff are extremely friendly and helpful, often suggesting things to me I didn't realize were options. Going to this location sparks joy!
- ALAndrew LaytonDec 1, 20235.0The post office usually gets a bad reputation but here everyone was very friendly and helpful
- APAmanda PucciSep 30, 20195.0This branch is usually busy and the staff are all wonderful! Thank you
- JMJasmin McLeanOct 14, 20145.0Great smiles and a great experience every time.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service on 4640 Cass St?
You can send mail and ship packages, buy money orders, rent PO Boxes, apply for passports, purchase gift cards, and access other postal services.
Can I apply for a U.S. passport at this Post Office location?
Yes, this location accepts first-time passport applications and offers passport photo services by appointment.
Do I need an appointment to use passport services here?
Yes, most passport services require scheduling an appointment online, although limited walk-ins may be available.
What are the Post Office's hours of operation?
Open Monday to Friday from 8:30 AM to 5:00 PM, Saturdays from 8:30 AM to 3:00 PM, and closed Sundays.
How can I rent a PO Box at this Post Office?
You can apply for a PO Box online or in person with two valid IDs. Online reservations and pricing details are available on the USPS website.
Is there 24/7 access to PO Boxes at this location?
Most locations, including this one, offer 24/7 lobby access to PO Boxes, but access hours may vary so confirm with the local Post Office.
What is the cost for a passport photo at this Post Office?
The fee for a passport photo is $15 at USPS locations.
Where is the nearest park to the United States Postal Service on Cass St?
Renette Park Center is nearby, providing a public park and government service area you may wish to visit before or after your postal visit.
Are there dining options near the Post Office on 4640 Cass St?
Yes, nearby you can find eateries like Wich Bar for sandwiches, Cass Street Bar & Grill for American cuisine and drinks, and Harry's Taco Club offering Mexican food and cocktails.
Can the nearby United States Postal Service and US Post Office locations assist with shipping and mailing?
Yes, nearby USPS and US Post Office centers also offer post office and shipping services, which can be alternatives if you need additional postal service locations.