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The UPS Store

3.1
(87 reviews)

Business Details

11835 Carmel Mtn Rd, San Diego, CA
92128, United States
(858) 487-5260

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #1100 in San Diego offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Town Center Near Ralphs And Rite Aid.

Details

  • DeliveryNot available

Location

The UPS Store
11835 Carmel Mtn Rd, San Diego, CA
92128, United States

Hours

Reviews

3.1
87 reviews
5 stars
42
4 stars
3
3 stars
1
2 stars
1
1 star
40
  • SA
    Sharon A
    Feb 2, 2026
    5.0
    Great customer service .
  • CC
    Carlyn Camp
    Jan 23, 2026
    5.0
    Great Customer Service! David goes above and beyond, always making you feel welcomed and ready to turn your packaging woes into smiles whether big or small, it all matters to him as it does his awesome Team. Thank you for caring and giving us the best service ever! Happy New Year to you and your wonderful Staff!
  • AM
    Ana M
    Jan 16, 2026
    5.0
    The customer service employee was very polite, understanding and caring. She was so patient and tried to help me in any ways she could.
  • MT
    M T
    Dec 15, 2025
    1.0
    I was returning an online order at this location. They scanned my QR code and took my package. It was a quick transaction and they told me they would take care of the rest. Days later, the package arrived at my house. Apparently they applied the label at a different spot and the old label was there. UPS didn’t know which one to use so they returned it to me. I returned to this UPS and they told me it was my fault for not removing the old label when they clearly told me they would handle it. I had to contact the online store to issue a new return label. Then they told me they can’t generate a shipping label and I had to pay $2 to print it off my phone. But they printed the label last time??? Not coming back here. Had to come back 3 times and pay an extra $2. Lesson learned; print and apply the label yourself.
  • BP
    Brittanie Price
    Nov 21, 2025
    5.0
    As a small business owner, I cannot sing the praises of this UPS Store enough. I dropped in today with 30+ client gifts (chaos in a cart, basically), and their team went above and beyond to help me. David brought out a trolley, helped me get everything unloaded, and Christelle was unbelievably patient and kind. She kept me organized, double-checked every label, and made what could’ve been a stressful errand feel easy. It’s rare to find customer service this thoughtful and efficient. If you’re a business owner who ships a lot, this location is truly the best. Highly recommend!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #1100 offer in San Diego?

The UPS Store #1100 offers services including packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, passport/photo ID services, and computer access.

Brand Certified Facts from The UPS Store

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Certified March 01, 2026Yext Knowledge Graph
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