The UPS Store

Reviews

• JJ

  Joseph J

  Nov 1, 2025
  1.0
  Staffs need to read their policy carefully, they refused to give me my package even after I provided my ID and tracking number and full name on the package matching my id, they said company policy says the address on the package and my id should match, Here is the brake down of your corporate policy if you are lazy enough to look it up: Option 1: Present a government-issued photo ID where the last name and full address (including the suite or apartment number, if applicable) on the ID match the last name and full address on the package. Option 2: Present a government-issued photo ID where the last name matches the last name on the package. If the address on the ID doesn't match the address on the package, please bring proof of residency that matches the address on the package--for example, a current utility bill. Option 3: Present a government-issued photo ID where the full address or name on the ID matches the full address or name on the package. If the last name or full address doesn't match, you will need to provide the package tracking number to the UPS Access Point representative. Option 4: Present a government-issued photo ID and your shipper-provided package release code (if required).*
• JT

  Jim Timlin

  Aug 18, 2025
  5.0
  I have been a customer and box holder for 15 years. They do a great job!
• SD

  Scott Davies

  Jan 11, 2024
  1.0
  No longer here
• MS

  Mylinda Sneed

  Aug 11, 2018
  1.0
  Loretta is so rude. My company has been purchasing stamps from the ups store for the last 5 years. This was the first time i went to this location and when i asked to puechase stamps ahe got an attitude and told me that i can only purchase them with cash. As far as I knew when i pay with my debit chip card its safer than cash because someone could have fake money but my chip debit card is impossible to fake. I will never go here again. Id rather drive 4 min to go to the next closest one.

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