The UPS Store

Reviews

• JJ

  Joseph J

  Nov 1, 2025
  1.0
  Staffs need to read their policy carefully, they refused to give me my package even after I provided my ID and tracking number and full name on the package matching my id, they said company policy says the address on the package and my id should match, Here is the brake down of your corporate policy if you are lazy enough to look it up: Option 1: Present a government-issued photo ID where the last name and full address (including the suite or apartment number, if applicable) on the ID match the last name and full address on the package. Option 2: Present a government-issued photo ID where the last name matches the last name on the package. If the address on the ID doesn't match the address on the package, please bring proof of residency that matches the address on the package--for example, a current utility bill. Option 3: Present a government-issued photo ID where the full address or name on the ID matches the full address or name on the package. If the last name or full address doesn't match, you will need to provide the package tracking number to the UPS Access Point representative. Option 4: Present a government-issued photo ID and your shipper-provided package release code (if required).*
• JT

  Jim Timlin

  Aug 18, 2025
  5.0
  I have been a customer and box holder for 15 years. They do a great job!
• MT

  Mark Tegio

  Jul 7, 2025
  5.0
  Staff was really friendly and efficient. I was confused about the new return method and they walked me through it.
• AD

  Al Dave

  Oct 29, 2024
  5.0
  I have always had a good expwriences at this store
• KD

  Kathy Davis

  Feb 27, 2024
  5.0
  Great store. Very friendly and helpful employees! Lots of parking. My go to UPS store.

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