The UPS Store

4.1
133 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #1433 in San Diego offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Next To H-Mart, Across From Best Buy, Near I-15 And Westview Pkwy.

Details

  • DeliveryNot available

Location

The UPS Store
9450 Mira Mesa Blvd, San Diego, CA
92126, United States

Hours

Reviews

4.1
133 reviews
5 stars
94
4 stars
7
3 stars
2
2 stars
5
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for their friendliness and efficiency, others are criticized for rudeness and lack of professionalism.

Efficiency

Many customers appreciate the quick and efficient service, especially during busy times, although some report slow service and long wait times.

Staff Performance

Certain staff members, particularly Matilda and Raymond, receive high praise for their helpfulness, while others are noted for being unfriendly or unhelpful.

Store Hours

There are complaints about the store not adhering to posted hours, with multiple customers reporting instances of arriving just before closing only to find the store already closed.

Return Process

Customers generally find the process for returns, especially Amazon returns, to be convenient, though some express frustration over the lack of printed receipts and self-service requirements.
  • PJ
    planet jaybee
    Nov 3, 2025
    1.0
    11/3/25 @ 9:20 AM - I walked in this morning & greeted the UPS attendant good morning & did not respond or make any eye contact. She started scanning my item rudely, fast & was very short. Mind you I was the only customer this morning. No one behind me. She ripped off handed me my itemized receipt & quickly waved it in my face with her face turned away from me. I did not react and I was disgusted with her behaviour. Absolutely 0 customer service. This place does not deserve any stars.
  • CJ
    Cassandra Jenkins
    Sep 11, 2025
    5.0
    I just wanted to say this store was amazing. The two ladies who helped me even though I was stressed and emotional the day I came, were absolutely wonderful and I didn’t get their names, but once again wonderful and helpful. I just got my package that I had shipped from this location and they did a wonderful job packing and shipping it as well. If I’m ever in the area again, I will ship from there again if need be!
  • MG
    Marietta Geckos
    Aug 27, 2025
    5.0
    Except for the rare long line, I have found the staff cheerful, helpful and swift. It’s my go to spot for UPS.
  • AA
    Alysa
    Aug 9, 2025
    5.0
    Dave was so nice and helpful. Thank you!
  • AS
    Ashley Swindlehurst
    Nov 20, 2017
    5.0
    They were quick, kind, and knowledgeable

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What are the operating hours of The UPS Store #1433 on weekdays?

The UPS Store #1433 is open from 9:00 AM to 7:00 PM Monday through Friday.