The UPS Store

4.4
163 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #6188 in San Diego offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - North Park, Under Barons Market.

Details

  • DeliveryNot available

Location

The UPS Store
3245 University Ave, San Diego, CA
92104, United States

Hours

Reviews

4.4
163 reviews
5 stars
128
4 stars
9
3 stars
2
2 stars
4
1 star
20

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff consistently received praise for being friendly, helpful, and going above and beyond to assist customers.

Efficiency

Customers noted quick service and minimal wait times, with many expressing satisfaction with the speed of their transactions.

Employee Recognition

Specific employees, particularly Omari, Scott, and Manuel, were frequently highlighted for their exceptional service and professionalism.

Mixed Experiences

While most reviews were positive, there were a few negative experiences related to incorrect information and unprofessional behavior from some staff.

Facility Issues

Some customers mentioned concerns about the store's temperature and parking challenges, but overall cleanliness and organization were appreciated.
  • KL
    Kevin Landry
    Nov 5, 2025
    5.0
    This place is absolutely the BEST! I've been here several times and have ALWAYS received Stellar service. Yesterday was no different. I needed to fax some important documents to the Social Security office. The place was packed with guests however I was greeted by Tori and she made me feel as though I was the only guest there and had my fax taken care of in minutes. Tori made me feel welcomed and appreciated, wow what a concept! I highly recommend this place next time you need a package shipped, something faxed, notary service and much much more...............I promise, you have my word that you will in no way be disappointed!! I Love this place and so will You
  • NB
    Nicholas Berkowitz
    Oct 30, 2025
    5.0
    They are the utmost professional people. Polite, fast, and efficient
  • BM
    Becky Morstad
    Oct 11, 2025
    5.0
    Customer service is excellent! UPS store on University Ave/32nd St is the best!
  • JE
    Julz Ericson
    Oct 11, 2025
    5.0
    Omari is awesome. First time to this location today, he was managing a big line with superb customer service, efficiency and kindness, even in multiple languages to support clients. Props!
  • GR
    gracie r
    Oct 7, 2025
    5.0
    This is my local UPS store and they are always so helpful! Manuel has been the kindest, nicest, most helpful associate! He really went above and beyond helping me with some returns. I’ve been to other UPS locations where they are not as welcoming or helpful but my experience here was wonderful and Manuel is truly the best!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #6188 in San Diego offer?

The UPS Store #6188 provides expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, and faxing services.