The UPS Store

3.9
205 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #0007 in San Diego offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - On The Corner Of Washington & 3rd, Across The Street From Cvs.

Details

  • DeliveryNot available

Location

The UPS Store
302 Washington St, San Diego, CA
92103, United States

Hours

Reviews

3.9
205 reviews
5 stars
142
4 stars
3
3 stars
5
2 stars
6
1 star
49

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, with specific mentions of employees like Mylenn, Bobby, and Eric for their exceptional service.

Efficiency

Customers frequently noted the quick and efficient service, especially during busy times, with many expressing satisfaction with the speed of their transactions.

Inconsistency

Some reviews highlighted inconsistent experiences, with reports of rude or dismissive staff and issues with communication regarding pricing and services.

Training Issues

Several customers pointed out a lack of training among staff, leading to confusion and mistakes, particularly regarding pricing and package handling.

Store Management

Positive comments about the store's management indicated a focus on customer service, though some reviews mentioned dissatisfaction with management's responsiveness to issues.
  • TK
    Tom Kato
    6 days ago
    1.0
    Went to go return two items Amazon and the workers pretended to scan both receipt I have only shows one item. Feel free to have a manager reach out.. Bad workers stealing.
  • SR
    Shane Reynolds
    Oct 24, 2025
    5.0
    Nick was extremely helpful and kind, helped guide us through every step for notarizing or documents and shipping them out. Thank you so much, you helped turn a very stressful event into no stress at all!
  • CC
    Chuck Cav5
    Oct 14, 2025
    1.0
    It seems that the UPS driver for our area does not have the skill set to work an intercom system. They don't even try. I have to go and pick it up at the UPS store every time. I am going to tell vendors, don't send it UPS.
  • ME
    michael elliott
    Sep 29, 2025
    5.0
    The team at the UPS store has been my go to place for all things printed and mailing since I moved into the Mission Hills neighborhood. They have the best service and are ready to help me in any way I need.
  • ML
    Mary Levegood
    Sep 25, 2025
    5.0
    The fastest and most efficient UPS experience I've ever had.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #0007 in San Diego offer?

The UPS Store #0007 provides packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.