Brand Certified

The UPS Store

4.0

(224 reviews)

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Business Details

302 Washington St, San Diego, CA

92103, United States

(619) 291-5678

https://locations.theupsstore.com/ca/san-diego/302-washington-st

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store

The UPS Store #0007 in San Diego offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - On The Corner Of Washington & 3rd, Across The Street From Cvs.

Details

DeliveryAvailable
Curbside pickupAvailable
Onsite servicesAvailable

Location

The UPS Store

302 Washington St, San Diego, CA

92103, United States

Get Directions

Hours

Monday8:00 AM - 6:00 PM

Tuesday8:00 AM - 6:00 PM

Wednesday8:00 AM - 6:00 PM

Thursday8:00 AM - 6:00 PM

Friday8:00 AM - 6:00 PM

Saturday9:00 AM - 5:00 PM

Sunday11:00 AM - 4:00 PM

2026-04-05Regular Hours

2026-05-10Regular Hours

2026-05-25Regular Hours

2026-07-03Regular Hours

2026-07-04Regular Hours

2026-09-07Regular Hours

2026-11-11Regular Hours

2026-11-26Regular Hours

2026-11-27Regular Hours

2026-12-25Regular Hours

2026-12-31Regular Hours

2027-01-01Regular Hours

Reviews

4.0

224 reviews

5 stars

160

4 stars

3 stars

2 stars

1 star

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being friendly, helpful, and attentive, with specific mentions of employees like Mylenn, Benjamin, and Irving for their exceptional service.

Efficiency

Many reviews highlighted the store's efficiency in handling transactions and managing busy periods, with staff often moving quickly to assist customers.

Inconsistency

Some customers reported negative experiences with specific employees who were rude or dismissive, indicating inconsistency in service quality.

Training Issues

Several reviews pointed out a lack of training among staff, leading to mistakes in service, such as incorrect handling of packages and poor communication regarding pricing.

Positive Environment

Despite some negative feedback, many customers expressed appreciation for the store's overall atmosphere and the caring nature of the staff.

NT
Nicole Tanzer
Feb 19, 2026
5.0
These guys have the best customer service. I come and do all my shipping and printing here!
MG
Mike G
Feb 19, 2026
5.0
Irving was extremely helpful first over the phone and then in person. Amazing customer service and super friendly. He made my experience not a 10 but 100! All companies need to an employee like Irving. Thank you!!!
KE
Katelyn Elliott
Feb 12, 2026
5.0
Benjamin was SO very helpful! I was super stressed about needing to return a massive area rug and having to package it up myself but he took care of everything with a smile. He made my life 1000x easier. Amazing customer serviced!
AC
Ariel Schwartz Chang
Feb 11, 2026
5.0
The store that does everything and well! Friendly staff (hi Benjamin!) and everything always efficiently done. I pop in here probably at least once a week for my returns and it honestly makes my life so easy. Parking is usually pretty easy and it’s always on the way to where I need to go. The only thing missing a drive thru but that’s just wishful thinking 😜
VS
Veronica Sanchez
Feb 7, 2026
1.0
I had an upsetting experience with an associate (young blonde guy with long hair) that felt rude and unprofessional. I was carrying a heavy box while recovering from a back injury and politely asked if it was okay to set it on the counter since there was nowhere else to place it. Instead of responding with basic courtesy, the associate made a sarcastic, irritated comment about helping another customer. When I explained that I had a back injury and was struggling to hold the box, he dismissively said something along the lines of “you just angle the box,” sarcastically telling me how to position it myself rather than offering help or understanding. His tone made it very clear he didn’t care and was annoyed by the situation. When it was finally my turn to check out, he didn’t acknowledge me at all no greeting, just silently scanned my item, asked “receipt?” and gave me another unpleasant look. The entire interaction felt dismissive, and unnecessarily hostile. I understand retail jobs can be stressful, but that does not excuse being a jerk when it's uncalled for, especially someone dealing with a physical injury. If you hate your job please change it! (: