The UPS Store

3.9
205 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #0007 in San Diego offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - On The Corner Of Washington & 3rd, Across The Street From Cvs.

Details

  • DeliveryAvailable
  • Curbside pickupAvailable
  • Onsite servicesAvailable

Location

The UPS Store
302 Washington St, San Diego, CA
92103, United States

Hours

Reviews

3.9
205 reviews
5 stars
143
4 stars
3
3 stars
5
2 stars
6
1 star
48

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, with specific mentions of employees like Mylenn, Bobby, and Eric for their exceptional service.

Inconsistency

Some reviews highlighted inconsistent service experiences, with reports of rude or dismissive staff, particularly during busy times.

Efficiency

Several customers noted the store's efficiency in handling transactions and returns, although there were complaints about long wait times during peak hours.

Pricing Issues

A few customers expressed dissatisfaction with unexpected price increases for services, such as printing labels, leading to frustration.

Management Concerns

There were mentions of poor management practices, including lack of communication regarding appointments and inadequate staff training.
  • DW
    Darcel White
    Dec 12, 2025
    5.0
    This UPS store is exemplary for customer service. The staff is always kind and helpful. Every time I enter in greeted kindly. Sure things can get a little backed up when everyone and their mom is trying to return something at the same time but the biggest thing is the staff clearly care. It's a rare thing these days so I'm grateful for Bobby and I can't recall the other staff names at this time but I wanted to give him a shout out.
  • TK
    Tom Kato
    Nov 18, 2025
    1.0
    Came in to return two items from Amazon. The worker who “helped” me pretended to scan both, but the receipt I have only shows one item. This complicated what should have been a very simple return process. Feel free to have a manager reach out… incompetent employees, or a theft problem?
  • SR
    Shane Reynolds
    Oct 24, 2025
    5.0
    Nick was extremely helpful and kind, helped guide us through every step for notarizing or documents and shipping them out. Thank you so much, you helped turn a very stressful event into no stress at all!
  • CC
    Chuck Cav5
    Oct 14, 2025
    1.0
    It seems that the UPS driver for our area does not have the skill set to work an intercom system. They don't even try. I have to go and pick it up at the UPS store every time. I am going to tell vendors, don't send it UPS.
  • ME
    michael elliott
    Sep 29, 2025
    5.0
    The team at the UPS store has been my go to place for all things printed and mailing since I moved into the Mission Hills neighborhood. They have the best service and are ready to help me in any way I need.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #0007 in San Diego offer?

The UPS Store #0007 provides packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.