The UPS Store

Reviews

• KS

  Kathy Sharkey

  Feb 10, 2026
  5.0
  Great service from team 7166 and Salem. He went out of his way to ensure my items get to my family on time. Thank you guys for your service. I needed my items there before Valentine's Day, and to make it there on time, he had to chased down USPS driver 2 blocks away and hand them my package. "This is the most exciting post I have ever made” Thank you from an 84 year old grandma!
• CA

  caroline ashton

  Jan 28, 2026
  2.0
  I am 39 weeks pregnant and brought several (probably 12-15) boxes in that were labeled and ready to go. The associate was happily helping a young woman with her returns when I got there so I started to stack my boxes on the counter wherever I could find room knowing I had to go out to my car and get the rest. When I had his attention I asked if it was okay to stack the boxes where I was (the counter was pretty full) since I had one more load to bring in. He confirmed that it was okay. Then a moment later he changed his mind and wanted me to relocate all the boxes to a different area. I’m visibly sweating and out of breath at this point so I asked him for help and he said he couldn’t because he needed to help the next customer. I looked at him funny and questioned his response and he reluctantly said “he could see what he could do”. I went back to my car to get the rest of the boxes and came back to drop them off. The next woman he was helping asked me if I needed help. I said it was okay since I was basically done but I was just shocked that 2 men who were working there had no interest in lifting a finger for a visibly pregnant woman. I was very disappointed with the customer service. Hopefully it’s not this way all the time.
• HS

  Hailey Saucier

  Dec 24, 2025
  5.0
  Raymond was so unbelievably helpful! He went above and beyond to try and help me when I was printing and shipping something. It took a lot longer than expected and he was patient and kind the whole time. He made extra effort when the scanning wouldn’t send and did what he could to make it happen. He did all of this on Christmas Eve!!!! I am very grateful for him and his efforts. I will say a side note I was very disappointed in the worker Salem. As Raymond was helping me he made a comment on how he had “taken too much time here” and needed to move on to help guests when HE was fully capable doing it himself. I felt it was very uncomfortable being that I am a customer too and he made such a rude comment. It was like he wanted Raymond to do all the other work so he didn’t have to. Very unprofessional. Anyways thanks again Raymond!! You were awesome.
• AW

  Amy W

  Nov 22, 2025
  5.0
  Great ups branch. Friendly and helpful staff.
• JH

  Jonathan Haydu

  Nov 15, 2025
  1.0
  I’ve been to this location twice in the last two weeks during business hours posted on their front door. Both times the store was closed. I’d recommend finding another location where you can count on the store being open.

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