The UPS Store

Reviews

• MM

  Marcy M

  Dec 21, 2025
  5.0
  Very easy to get through for what you need, employees are always helpful and professional.
• LL

  Luke

  Dec 19, 2025
  5.0
  Have only gone here a handful of times but they are always very nice despite usually only one person working. Always willing to help me with little projects or random things I might need
• DJ

  delina jauregui

  Dec 10, 2025
  5.0
  Parking sucks but I love the fact it's open till 7pm
• JS

  JM Stumpfel

  Oct 7, 2025
  5.0
  This is THE UPS store you want to visit. They do more than you might realize. From returning that Amazon item to packing your fragile items to making copies and more. Adonis is always ready to help with a friendly attitude and lots of know-how. Conveniently located near La Mesa, El Cajon and San Diego off the 125.
• SP

  Sergio “Supersl1m” Pacheco

  Sep 23, 2025
  1.0
  I was extremely dissatisfied with the level of customer service I was given , as soon as I walked through the door I was greeted with a “ wats up” not the usual hello or how can we help you, when I began to tell the clerk that my package was not dropped off even though I was sitting in my living room looking out my front window , he immediately cut me off to let me know that they had nothing to do with the driver or the company, that they simply are just a store, when I explained that if they could call the driver to re attempt the delivery because I was with in the one hour window he continued to explain that they are just a store, so when I told him I don’t mean to be a Karen I just took a day off to received this package that was never actually delivered , he simply replied with , “I know, that’s a bummer, but we’re just a store” so I asked ok well what can he do, he gave me the 1800 number and told me that I could try that and see if that works , He had no interest or intention in wanting to help resolve an issue , he directly reflects the entire companies image . Great job UPS ! Now I know why you guys wear brown ! It matches your level of quality for the customers , and let me tell you it does not smell good.

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