The UPS Store

Reviews

• JS

  JM Stumpfel

  Oct 7, 2025
  5.0
  This is THE UPS store you want to visit. They do more than you might realize. From returning that Amazon item to packing your fragile items to making copies and more. Adonis is always ready to help with a friendly attitude and lots of know-how. Conveniently located near La Mesa, El Cajon and San Diego off the 125.
• SP

  Sergio “Supersl1m” Pacheco

  Sep 23, 2025
  1.0
  I was extremely dissatisfied with the level of customer service I was given , as soon as I walked through the door I was greeted with a “ wats up” not the usual hello or how can we help you, when I began to tell the clerk that my package was not dropped off even though I was sitting in my living room looking out my front window , he immediately cut me off to let me know that they had nothing to do with the driver or the company, that they simply are just a store, when I explained that if they could call the driver to re attempt the delivery because I was with in the one hour window he continued to explain that they are just a store, so when I told him I don’t mean to be a Karen I just took a day off to received this package that was never actually delivered , he simply replied with , “I know, that’s a bummer, but we’re just a store” so I asked ok well what can he do, he gave me the 1800 number and told me that I could try that and see if that works , He had no interest or intention in wanting to help resolve an issue , he directly reflects the entire companies image . Great job UPS ! Now I know why you guys wear brown ! It matches your level of quality for the customers , and let me tell you it does not smell good.
• SS

  Sandra Sanchez

  Feb 17, 2024
  5.0
  This UPS store is by far one of the best ones in town. Not only are they efficient and also they care fore their customers on all levels from shipping needs to public notary and all the best and always in stock shipping supplies should you need them…
• GH

  Gavin Horton

  Nov 12, 2021
  5.0
  Superb experience every time. I've brought many "problems" to these guys and Casper and crew always fix me right up. They're a hard-working bunch and always just so nice and professional. Kudos!
• OW

  Ohana Waterpolo

  Aug 25, 2018
  5.0
  Love this new location especially when I need a quick Pick up or Drop off. I've ordered all my banners for them for my sports team and they come out amazingly each time! The Great Service and Friendly staff keep me coming back to The UPS Store time and time again. Keep it up Guys!

Frequently Asked Questions About The UPS Store