With a focus on the community of small businesses and consumers, Staples in San Diego, CA provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
Mixed experiences with customer service; some staff were praised for being friendly and helpful, while others were criticized for rudeness and lack of professionalism.
Staff Training
Concerns raised about staff training, particularly in the printing department and during Amazon returns, leading to frustrating customer experiences.
Store Environment
Generally positive feedback on store cleanliness and organization, with many customers appreciating the ease of finding items.
Product Availability
Customers frequently noted that Staples had a good selection of products, particularly office supplies and printer ink.
Checkout Experience
Some customers reported long wait times at checkout due to insufficient staffing, impacting their overall shopping experience.
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April Yacoub
Nov 17, 2025
5.0
I want to give a huge shout-out to June! My printer suddenly stopped working right when I needed to print a lecture, and after spending hours trying to troubleshoot it, I finally searched for nearby printing services. I called Staples, and a very kind representative let me know they were open until 9 PM and that I’d be able to use their printers.
When I arrived, only one printer was available, and unfortunately, it started having issues too. Thankfully, the same representative I spoke with on the phone, June, ended up helping me in person. She wasn’t even in charge of the printing section, yet she still went above and beyond to help me. She was incredibly kind, patient, and supportive throughout the entire challenge. I am very grateful for her help!
June truly deserves to be recognized for her outstanding customer service.
WF
William Fish
Nov 15, 2025
5.0
Jesse was very helpful when I was having problems with my PC. He was able to accomplish the work in one day.
NR
Natasha Romanov
Oct 26, 2025
1.0
Print staff is not properly trained up on how to do a quick print on specialty paper. Took a call while assisting me away with no context. Walked away feeling embarrassed by the way I was spoken too.
MO
Mi O
Oct 18, 2025
5.0
I came in before 10am on Saturday, to return Amazon packages. There was one female staff, working very fast to deal with a line of customer. Just have your QR code ready, leave products on counter, and she can finish really fast!! Good job
NA
Nina Alioto
Oct 12, 2025
5.0
it is always a pleasure shopping at Staples, being a senior in age i sometimes need information or have questions, and i always find the service is attentive and helpful , in fact the moment i walked in the store i was asked and taken to what i was looking for, saved me from walking the aisles
Staples provides printing, shipping, technology, travel, recycling services, direct mail, design services, passport photos, and Amazon pickup.
What are the opening hours for Staples at 11160 Rancho Carmel Dr?
Staples is open Monday to Friday from 8:00 AM to 9:00 PM, Saturday from 9:00 AM to 9:00 PM, and Sunday from 10:00 AM to 6:00 PM.
What types of products can I find at Staples San Diego?
You can find printers, laptops, desktops, notebooks, pens, paper, office furniture, cleaning supplies, and various electronics from brands like HP, Dell, Apple, and Canon.
Does Staples offer in-store and curbside pickup options?
What payment methods are accepted at Staples San Diego?
Staples accepts American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, and Visa.
Can I recycle electronics and ink cartridges at Staples?
Yes, Staples provides recycling services for electronics, ink cartridges, and batteries.
How can nearby places help me when visiting Staples?
Nearby places like Geek Squad offer IT and computer repair services, and Best Buy provides additional electronics options, making it convenient to combine visits for your tech needs.
Are there any dining options near Staples at Carmel Mountain Ranch?
Yes, you can enjoy meals at nearby restaurants such as China Fun Authentic Noodle House, Spicy House, Saki Saki Sushi Bar and Grill, and Chipotle Mexican Grill before or after your Staples visit.
What pet-related services are close to Staples in San Diego?
Nearby pet stores and services include Just Food For Dogs, Vetco Vaccination Clinic, Petco - Carmel Mountain Ranch, and Petco Grooming for pet supplies and veterinary care.
What are the key specialties of Staples at this location?
Staples specializes in toner, printers, printer ink, office supplies, TSA Precheck, passport photos, office furniture, computers, and back to school products.