Staples

3.6
126 reviews

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in San Diego, CA provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
1650 Garnet Avenue, San Diego, CA
92109, United States

Hours

Reviews

3.6
126 reviews
5 stars
71
4 stars
11
3 stars
2
2 stars
8
1 star
34

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for their helpfulness, others were reported as rude and dismissive.

Staff Knowledge

Several customers noted that staff members were knowledgeable and provided useful information, but there were also complaints about staff being unhelpful or lacking product knowledge.

Efficiency

Customers expressed frustration with slow service, particularly during busy times like Amazon returns, and issues with the printing department.

Store Experience

The store is generally well-stocked and convenient, but some customers reported negative experiences with specific employees and long wait times.

Product Availability

While many customers found the products they needed, there were complaints about items being out of stock or discrepancies with online inventory.
  • NV
    Nathaniel Valadez
    Nov 17, 2025
    1.0
    Please treat this as a lesson for the employee: Don’t ever hang up on a client. No matter how the situation feels, professionalism means staying on the line and helping...called earlier because my company is planning a bulk order (around 500 shirts) and I simply needed the pricing for one single printed shirt as a sample. Unfortunately, the person I spoke with was very dismissive. He acted surprised that I was asking about shirt printing, and when I asked whether the shirts displayed in your store reflected the services you offer, he responded with: “Why would I know anything about the print machine we carry?” It felt rude and unprofessional — especially considering I’m trying to bring a large order to your business. I don’t want to call back and “press 2” again if it means dealing with the same attitude. Is there a manager or another associate who can help me with accurate information regarding single-shirt pricing and bulk orders? Thank you.
  • AA
    Ashly Apfelbeck
    Nov 13, 2025
    5.0
    I had a wonderful experience at this store today thanks to Chuy. He really went out of his way to help me, and I’m so thankful for his exceptional customer service!
  • BB
    Brandon Buckley
    Nov 10, 2025
    2.0
    15-20 people in line for Amazon returns at 4pm on a Monday. Best to go during the day!
  • AF
    Ann Mooney fletcher
    Nov 5, 2025
    1.0
    Don’t ever ever ever do your amazon return here
  • BC
    Brittany Choi
    Oct 15, 2025
    5.0
    We were in the store on 10/14/2025 @7:17pm. I had needed to purchase an office chair. I was overwhelmed by the choices. Found a good one. When I went up front to ask about it Chuy was very happy to help. He got a dolley for us to take it up front. My husband broke his foot and I have a messed up wrist. So he carried it to the car for us. Chuy went above and beyond for us. We aren't big fans of the area, but we are now big fans of this Staples. I have made this the staples I will go to from now on.

Frequently Asked Questions About Staples

What products can I find at Staples on Garnet Avenue in San Diego?

Staples offers products including laptops, desktops, printers, office supplies, furniture, and technology from brands like Dell, HP, Apple, and Logitech.

What services does Staples in San Diego provide?

Staples provides printing, shipping, technology, travel, recycling services, passport photos, TSA PreCheck®, direct mail, design services, and Amazon Pickup.