With a focus on the community of small businesses and consumers, Staples in San Diego, CA provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
Feedback on customer service is mixed; while some employees received praise for their helpfulness, others were reported as rude and dismissive.
Staff Knowledge
Several customers noted that staff members were knowledgeable and provided useful information, but there were also complaints about staff being unhelpful or lacking product knowledge.
Efficiency
Customers expressed frustration with slow service, particularly during busy times like Amazon returns, and issues with the printing department.
Store Experience
The store is generally well-stocked and convenient, but some customers reported negative experiences with specific employees and long wait times.
Product Availability
While many customers found the products they needed, there were complaints about items being out of stock or discrepancies with online inventory.
NV
Nathaniel Valadez
Nov 17, 2025
1.0
Please treat this as a lesson for the employee:
Don’t ever hang up on a client.
No matter how the situation feels, professionalism means staying on the line and helping...called earlier because my company is planning a bulk order (around 500 shirts) and I simply needed the pricing for one single printed shirt as a sample.
Unfortunately, the person I spoke with was very dismissive.
He acted surprised that I was asking about shirt printing, and when I asked whether the shirts displayed in your store reflected the services you offer, he responded with:
“Why would I know anything about the print machine we carry?”
It felt rude and unprofessional — especially considering I’m trying to bring a large order to your business.
I don’t want to call back and “press 2” again if it means dealing with the same attitude. Is there a manager or another associate who can help me with accurate information regarding single-shirt pricing and bulk orders?
Thank you.
AA
Ashly Apfelbeck
Nov 13, 2025
5.0
I had a wonderful experience at this store today thanks to Chuy. He really went out of his way to help me, and I’m so thankful for his exceptional customer service!
BB
Brandon Buckley
Nov 10, 2025
2.0
15-20 people in line for Amazon returns at 4pm on a Monday. Best to go during the day!
AF
Ann Mooney fletcher
Nov 5, 2025
1.0
Don’t ever ever ever do your amazon return here
BC
Brittany Choi
Oct 15, 2025
5.0
We were in the store on 10/14/2025 @7:17pm. I had needed to purchase an office chair. I was overwhelmed by the choices. Found a good one. When I went up front to ask about it Chuy was very happy to help. He got a dolley for us to take it up front. My husband broke his foot and I have a messed up wrist. So he carried it to the car for us. Chuy went above and beyond for us. We aren't big fans of the area, but we are now big fans of this Staples. I have made this the staples I will go to from now on.
What products can I find at Staples on Garnet Avenue in San Diego?
Staples offers products including laptops, desktops, printers, office supplies, furniture, and technology from brands like Dell, HP, Apple, and Logitech.
What services does Staples in San Diego provide?
Staples provides printing, shipping, technology, travel, recycling services, passport photos, TSA PreCheck®, direct mail, design services, and Amazon Pickup.
What are the store hours for Staples at 1650 Garnet Avenue?
Staples is open Monday to Friday from 8:00 AM to 9:00 PM, Saturday from 9:00 AM to 9:00 PM, and Sunday from 10:00 AM to 6:00 PM.
What payment options are accepted at Staples in San Diego?
Staples accepts American Express, Apple Pay, Android Pay, Cash, Check, Discover, MasterCard, and Visa.
Does Staples offer pickup and delivery services?
Yes, Staples offers in-store pickup, curbside pickup, delivery, and same day delivery services.
Are recycling services available at the Staples location in San Diego?
Yes, Staples offers recycling services including electronics, ink cartridges, and batteries recycling.
How can I use nearby Amazon Locker Sputnik when shopping at Staples?
You can conveniently pick up or drop off packages at the nearby Amazon Locker Sputnik, making it easier to manage your online orders while visiting Staples.
What grocery options are near Staples on Garnet Avenue?
Trader Joe's grocery store is nearby, so you can combine your shopping trip for office supplies at Staples with groceries or health food items from Trader Joe's.
Can I find shipping partners near Staples for additional services?
Yes, there are UPS Alliance Shipping Partners and UPS Access Point locations nearby to support your shipping and courier needs alongside Staples' own shipping services.
How does Staples in San Diego support professionals and students?
Staples serves entrepreneurs, small businesses, remote workers, parents, teachers, and students by providing essential products, technology, and services for new ways of working and learning.