Business Details
About
Shipping Service
RXO Logistics is the largest provider of last mile logistics for heavy goods in North America. Last mile is a critically important part of the supply chain that benefits from scale, technology and experience. We arrange an average of 10,000,000 last mile deliveries and about 500,000 assemblies and installations annually.
Location
Hours
Reviews
4.7
297 reviews
5 stars
273
4 stars4
3 stars2
2 stars1
1 star
17
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service experiences, including lack of communication and unhelpful representatives.
Delivery Efficiency
Many customers praised the delivery teams for being punctual, efficient, and professional during the delivery process.
Installation Issues
Several customers reported problems with installation, including incorrect setups and lack of follow-up from the company.
Professionalism
Delivery personnel were frequently described as friendly, courteous, and professional, contributing to positive customer experiences.
Communication
While some customers appreciated the proactive communication from delivery teams, others experienced significant issues with updates and scheduling.
- SMS MooreSep 16, 20235.0Just a shoutout to Arturo & Luis of RXO who delivered an LG refrigerator to me. Real professional, delivered and installed the new frig and helped me with the old one. Although I hoped RXO would do the delivery in the AM (RXO's scheduling) Both the driver and helper did arrive at the time I was originally scheduled to take delivery of it. Thanks again to Arturo & Luis. AAA+++
- EGErica GrossAug 7, 20235.0Quick and easy. Delivery guys were very knowledgeable and nice
- SCSharron and Chris CamarattaJan 24, 20231.0Good luck on getting a delivery of anything that needs a truck larger than standard. Tried 3 times to get the delivery. We have a steep drive way and it can be scary. The thing is--they have delivered here before with a 24' truck. So we know it's doable! This time-nope! Instead--the item is getting returned since that's the only option But have they every emailed or called or texted to tell me this? again-NOPE. I have to call them. Worst. Delivery. Company. Ever. A Carrier Pidgeon would be more efficient and provide better service.
- DCDianamals ChaosJan 20, 20235.0Delivery was outstanding! Great communication, smooth handling of the truck, friendly people, fast and thorough removal of the old appliance and installation of the new one. 100 % satisfied.
- KCKim CargenDec 18, 20215.0Dan is very professional and did a great job!! Very efficient and fast at the reinstall!! I highly recommend XPO for any services they provide.
Frequently Asked Questions About RXO
What type of logistics services does RXO specialize in?
RXO specializes in last mile logistics for heavy goods, handling deliveries, assemblies, and installations.
Where is RXO located?
RXO is located at 9340 Cabot Drive, Suite C/D, San Diego, CA 92126, USA.
What are RXO's business hours?
RXO is open Monday through Saturday from 8:00 AM to 5:00 PM and is closed on Sundays.
How can I contact RXO for last mile logistics inquiries?
You can contact RXO via phone at +1 800-883-4593 or email at lastmile@rxo.com.
Does RXO offer services in multiple languages?
Yes, RXO provides services in both English and Spanish.
Where can I find more information about RXO online?
More information is available on their website at https://www.rxo.com and on their LinkedIn page https://www.linkedin.com/company/rxo/.
What are some nearby freight and cargo services near RXO?
Nearby freight and cargo services include Miramar Transportation, XPO Logistics, Inc., Pilot Air Freight, and Allstates World Cargo, which can complement RXO's logistics solutions.
Are there any wholesale or retail stores near RXO for logistics clients to visit?
Yes, Kd Stone and Cabinet Inc is a nearby wholesale store, and Talented Technologies At Pilot is a nearby retail computer store, which clients may find useful.
What nearby services could assist customers requiring home delivery installations from RXO?
Services like Brian Despres Refrigeration (appliance store) and Best Professional Roofing (contractor) are nearby and may benefit from RXO's last mile delivery and installation services.
Since RXO is near XPO Logistics, how might customers benefit from their proximity?
Customers could coordinate complex logistics needs efficiently by accessing both RXO's specialized last mile services and XPO Logistics' comprehensive freight and event planning services nearby.