Business Details
About
Shipping ServiceXPO Enterprise Services
RXO Logistics is the largest provider of last mile logistics for heavy goods in North America. Last mile is a critically important part of the supply chain that benefits from scale, technology and experience. We arrange an average of 10,000,000 last mile deliveries and about 500,000 assemblies and installations annually.
Location
Hours
Reviews
4.7
297 reviews
5 stars
274
4 stars3
3 stars2
2 stars1
1 star
17
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service experiences, including lack of communication and unresolved issues.
Delivery Performance
Many customers praised the delivery team's professionalism, punctuality, and efficiency during the delivery and installation process.
Installation Issues
Several reviews mentioned problems with installation, including incorrect setups and lack of follow-up from customer service.
Positive Experiences
Despite some negative feedback, many customers reported excellent experiences with friendly and helpful delivery personnel.
- AKAsher KarnsSep 26, 20235.0I had a wonderful experience from scheduling to the physical delivery and installation. The installers were absolutely fantastic. Wonderful personalities and highly effective at what they do. I wish more companies would use them for logistics as the whole experience was wonderful.
- DCDianamals ChaosJan 20, 20235.0Delivery was outstanding! Great communication, smooth handling of the truck, friendly people, fast and thorough removal of the old appliance and installation of the new one. 100 % satisfied.
- TDTyler DranguetNov 17, 20225.0Mike, Angel, and Erik and an awesome team. Instead of being a super stressful experience, they offered us really useful installation tips, had us laughing, and even had our appliances installed early. Our install window as 8am-12pm and I already have laundry running at 9:21am. THANK YOU so much for making this delivery a positive experience. Next delivery, we will be conscientious to choose a company that contracts with RXO so we can ask Mike, Angel, and Erik to do our deliveries again.
- SSsabri742Aug 27, 20215.0These guys are great! I will recommend XPO logistics to everyone.
Frequently Asked Questions About RXO
What type of logistics services does RXO specialize in?
RXO specializes in last mile logistics for heavy goods, handling deliveries, assemblies, and installations.
Where is RXO located?
RXO is located at 9340 Cabot Drive, Suite C/D, San Diego, CA 92126, USA.
What are RXO's business hours?
RXO is open Monday through Saturday from 8:00 AM to 5:00 PM and is closed on Sundays.
How can I contact RXO for last mile logistics inquiries?
You can contact RXO via phone at +1 800-883-4593 or email at lastmile@rxo.com.
Does RXO offer services in multiple languages?
Yes, RXO provides services in both English and Spanish.
Where can I find more information about RXO online?
More information is available on their website at https://www.rxo.com and on their LinkedIn page https://www.linkedin.com/company/rxo/.
What are some nearby freight and cargo services near RXO?
Nearby freight and cargo services include Miramar Transportation, XPO Logistics, Inc., Pilot Air Freight, and Allstates World Cargo, which can complement RXO's logistics solutions.
Are there any wholesale or retail stores near RXO for logistics clients to visit?
Yes, Kd Stone and Cabinet Inc is a nearby wholesale store, and Talented Technologies At Pilot is a nearby retail computer store, which clients may find useful.
What nearby services could assist customers requiring home delivery installations from RXO?
Services like Brian Despres Refrigeration (appliance store) and Best Professional Roofing (contractor) are nearby and may benefit from RXO's last mile delivery and installation services.
Since RXO is near XPO Logistics, how might customers benefit from their proximity?
Customers could coordinate complex logistics needs efficiently by accessing both RXO's specialized last mile services and XPO Logistics' comprehensive freight and event planning services nearby.