Business Details
About
Logistics Service
AIT Worldwide Logistics is a global freight forwarder that helps its customers grow by expanding access to markets all over the world. For over 45 years, the Chicago-based supply chain solutions leader has relied on a consultative approach to build a global network and trusted partnerships in nearly every industry, including aerospace, energy, high-tech, home delivery, life sciences, marine and more. In more than 150 worldwide locations across Asia, Europe, the Middle East and North America, AIT’s subject matter experts apply scalable, user-friendly technology to customize end-to-end deliveries via sea, air, road and rail—on time and on budget.
Details
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
1.7
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5
- SJSergio JucaAug 16, 20241.0Poor communication! These people can’t help with logistics issues and send you to some office in Utah which denies calls
- CLColie LindsayOct 29, 20222.0It seems AIT needs to work on improving their customer service and fix their broken website scheduling service. Sony is using AIT to ship me a Tv. I tracked my shipment on AIT’s website and opted in to receive an email when it was time to schedule delivery, I still have not received any emails from them. I have received 2 automated calls that instruct you to go online and schedule a delivery. When I try to schedule, it says there is no record try again in 24hrs. I tried this for 3 days with no success. When I call about my delivery it’s all automated and just tells you to do it online. So I called again and pressed #2 which is for returns (not deliveries) and I was actually connected with a person who was able to transfer me to a representative in deliveries. They told me the name and # of a different company who is supposedly the ones actually delivering my tv but I have to wait until Monday to call them
- IPIan PJan 11, 20221.0I totally agree with the first two reviews for i am experiencing the same exact situation. Expected delivery was on January 2 got moved to January 11 been calling there customer service number daily. Back and forth they emailed, left a voicemail, “we will get back to you” etc etc. until now my TV isn’t delivered took the day off from work since today was the original delivery date. Called the san diego office and all of a sudden my TV is in the LA branch when my tracker says its been delivered to the San Diego terminal on January 3.
- DMDavid MazónFeb 18, 20211.0Received voice mail delivery in 7 days 2-18-21 with day b4 call delivery alert not received. I called on 18th but they said can't deliver till 22nd. Didn't bother to call me regarding cancellation. I have to miss another days work to be here.
Frequently Asked Questions About AIT Worldwide Logistics
Do you have any other locations in North America?
Yes. AIT’s expanding global presence includes dozens of locations across North America, as well as Asia and Europe.
Do you offer international shipping?
Yes. AIT is a global freight forwarding company with decades of experience handling shipments to all areas of the world. We also offer customs clearance support, including our in-house, licensed customs brokerage team.
Are you a certified freight forwarder?
Yes. Across AIT’s many global locations, we have dozens of certifications from multiple organizations, countries, and municipalities, including authorized economic operator status, good distribution practices certification, and many more.
Can you ship my specific item (i.e., what cargo types does AIT NOT accept)?
AIT’s logistics professionals are experienced with shipping all types of cargo, from temperature-controlled items such as food and pharmaceuticals to oversized and heavy freight to hazardous materials, including batteries, chemicals, and nuclear waste. For a list of items we do not ship, contact our office for commodity details.
Can I drop off an item for return at your facility?
No. AIT facilities are not consumer parcel drop-off locations. Please contact your seller/shipper to arrange for returns.
Where is AIT Worldwide Logistics located in San Diego?
AIT Worldwide Logistics is located at 2851 Camino Del Rio South, Suite 400, San Diego, CA 92108, USA.
What are the business hours of AIT Worldwide Logistics in San Diego?
AIT Worldwide Logistics is open Monday to Friday from 8:00 AM to 6:00 PM and closed on Saturdays and Sundays.
Does AIT Worldwide Logistics operate globally or just in North America?
AIT has multiple locations across North America, Asia, and Europe, with a global presence spanning more than 100 worldwide locations.
Does AIT Worldwide Logistics provide international shipping and customs clearance?
Yes, AIT offers international shipping worldwide along with in-house, licensed customs brokerage support for customs clearance.
What types of cargo can AIT Worldwide Logistics handle?
AIT ships a wide range of cargo including temperature-controlled items, oversized freight, hazardous materials such as batteries and chemicals. Contact the office for any restricted items.
Can customers drop off parcels for return at AIT Worldwide Logistics' facility?
No, AIT facilities are not consumer parcel drop-off points. Returns should be arranged through the seller or shipper directly.
What services does AIT Worldwide Logistics offer at their San Diego location?
Services include Freight Forwarding, Air Freight, Ground Distribution, Sea Freight, Import, Export, Customs Clearance, Warehousing, and Intermodal transportation.
Is the AIT Worldwide Logistics facility wheelchair accessible?
Yes, the facility has wheelchair accessible entrances and parking.
What nearby professional services are located close to AIT Worldwide Logistics in San Diego?
Nearby professional services include Sachdev Legal Group, APC, Caufield and James law firm, and JD Richardson Company property management.
Are there healthcare or counseling services near AIT Worldwide Logistics in San Diego?
Yes, nearby healthcare and counseling services include Alair Olson Licensed Marriage & Family Therapist, Circle of Life Therapies, Mobile Nurse San Diego, and Nourish Medical Center.
What is a convenient nearby attraction or business to visit before or after business at AIT Worldwide Logistics?
Customers can visit Eco Chateau spa or Skinsational Touch spa nearby to relax before or after visiting AIT Worldwide Logistics.