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Brand Certified

United States Postal Service

2.8
(54 reviews)

Business Details

520 E Avenida Pico, San Clemente, CA
92674, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 520 E Avenida Pico to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
520 E Avenida Pico, San Clemente, CA
92674, United States

Hours

Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
Saturday9:00 AM - 3:00 PM
SundayClosed

Reviews

2.8
54 reviews
5 stars
22
4 stars
2
3 stars
0
2 stars
3
1 star
27
  • ES
    Emily Schilling
    Apr 16, 2026
    1.0
    The customer service has been rough lately. They treat you like you should know all of the rules and procedures to mailing all types of mail. Today I tried asking for help before sending packages internationally on the customs form and felt very dismissed and dumb. I was then told “great I’m the lucky clerk”. The other clerk said to all other customers in a rude way “come on guys, have everything ready”. Their entire desk is filled with printed out reminders that they expect everyone to read and understand so they don’t have to do the extra work. Some people have questions and want to get it right the first time! You’re in customer service, act like it. It doesn’t cost anything to be kind! No one told you that you had to work there. With the cost of postage these days, no one wants to make a mistake. It was so sad to see how they talked to customers. I know this is just another bad review but how will things change if no one speaks up.
  • EW
    Emily Westlund
    Feb 23, 2026
    1.0
    Really uncomfortable that the postal worker was wearing Meta glasses as they are seeing everyone’s personal information.
  • HM
    Hayley Manchester
    May 23, 2024
    5.0
    We have always had the best service here. Everyone working here is always so nice and helpful.
  • AH
    Ashley Handal
    Jan 9, 2024
    5.0
    Quick service
  • HC
    Hector P Cervantez
    Dec 8, 2016
    1.0
    I have now been calling for three days trying to find my son's lost package but am unable to talk to anyone. I think it would be easier for me to just drive from Texas to California so I can talk to someone face to face. I would give them 0 stars but that is not available on here. I have called the usps 800# and that's a big joke, wait times are over an hour long.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified April 26, 2026Yext Knowledge Graph
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