United States Postal Service

2.9
52 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 520 E Avenida Pico to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
520 E Avenida Pico, San Clemente, CA
92674, United States

Hours

Reviews

2.9
52 reviews
5 stars
22
4 stars
2
3 stars
0
2 stars
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1 star
25
  • ST
    Stephanie Tucker
    Mar 5, 2025
    1.0
    Rude associates. Go to the one in rancho san clemente instead as that one's a lot better
  • SF
    Sarah Fahey
    Apr 1, 2021
    1.0
    Worst postal experience ever and horrible customer service. There was a misunderstanding with my dog where she was outside when the carrier entered the gate and he saw her walking on the grass and immediately walked out and left a note that my mailbox would have to be moved outside and that he was withholding my mail. I contacted customer support immediately and explained that the dog would no longer be staying at the house after a couple of days and she was very nice and helpful and said that the mail should be delivered as normal. However, this post office emailed me in regard to my call with the general customer service and vaguely reiterated what the postal carrier wrote on the note with nothing else. No explanation, just saying that I had to move the mail box. She also said that the dog had chased the carrier out of the gate, which was wholly untrue, as she did not get close to him whatsoever. Now I do not have my mail and I am pretty sure the San Clemente customer support gave me the wrong number to contact them because my phone keeps on ringing for about 2 minutes whenever I try to call.
  • LA
    LOVE ABYSS
    Jul 23, 2019
    1.0
    From Lost packages, to Accidentally sending it back and now dealing with a stolen package! My iPhone screen protector was delivered a week ago! It went to the facility and never got delivered!!! Now no one in the office can locate it This place is the worst. Just shut it down already
  • AG
    Alexandria Goodwin
    Apr 15, 2019
    2.0
    Opened 7 minutes after 9. Visited on tax day (even though I didn't have to send out my taxes) and when they did open they had one person to help customers with 20 people in line . Extremely disappointed and left.
  • HC
    Hector P Cervantez
    Dec 8, 2016
    1.0
    I have now been calling for three days trying to find my son's lost package but am unable to talk to anyone. I think it would be easier for me to just drive from Texas to California so I can talk to someone face to face. I would give them 0 stars but that is not available on here. I have called the usps 800# and that's a big joke, wait times are over an hour long.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.