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The UPS Store #4321 in San Clemente offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Also Do Shredding, Video Transfer, Photo/Slide Scanning And Computer Service.
Many customers praised the staff for being friendly, helpful, and efficient, although there were notable complaints about rudeness from some employees.
Efficiency
Customers frequently mentioned quick service and minimal wait times, with many appreciating the fast processing of packages and returns.
Pricing Issues
Several reviews highlighted concerns about high prices for services, with some customers feeling overcharged compared to other locations.
Mixed Experiences
While many had positive experiences, a significant number of reviews reported negative interactions, particularly with certain staff members, leading to a divided perception of service quality.
Store Conditions
Some customers noted issues with organization and professionalism, including lost packages and unhelpful responses from staff.
NC
Nicole Chaco
1 day ago
5.0
Quick service and friendly staff. They always have two people in busy seasons so the line never gets too long. Easiest spot for those quick Amazon returns. So glad this UPS is in San Clemente!
ML
Mike Liu
Nov 16, 2025
5.0
Fantastic people Ash and Tyler is super fun and help fantastic energy everywhere they helped process of sending mail overseas :)
CA
Caitlin Adent
Nov 14, 2025
5.0
As far as UPS go- this is by far my favorite location!! I always get really fast service and the employees are fantastic!! They are very helpful and accommodating.
JR
Jeanne Rojas
Nov 14, 2025
5.0
Ash was so friendly and very helpful; what would have taken me 5 min, he did in a few seconds. Thank you so much Ash!
HR
Holly McKhann Realtor
Oct 26, 2025
5.0
Super friendly and helpful staff! I went in with Amazon returns and mistakenly had the wrong QR codes and these gentlemen, very kindly and patiently helped me cancel the return and redo it since there was no one else in the store and they had some extra time. Really going above and beyond! Service with a smile! Couldn’t be happier!I’ve been coming here for notaries and other services for five years and always pleased with the service.